Q: Do I need to back up my data?
A: There is no need for back up since Salesforce creates multiple copies of your data on different servers.
Q: Can Asuccini access the data that I store in my environment?
A: No, all information about your transactions is securely stored and cannot be viewed by anyone outside your company.
Q: Are the products subscription-based?
A: Yes, unlike traditional software you do not pay for licensing, hardware and IT team upfront.
Q: Is it possible to customize features of Freight Trans Manager?
A: Yes, many features could be customized and many can bed added.
Q: What kind of businesses can use Freight Trans Manager?
A: Any Carrier, Freight Broker, Dispatching company and similar business can use FTM
Q: Is there an annual contract?
A: Yes.
Q: Can I quit using this system anytime?
A: Yes, you can stop using it anytime.
Q: Are there any fees for cancelling?
A: There are no fees for cancellation however, as you are charged yearly, you will be able to use the system until the end of that cycle.
Q: How do I install this?
A: You just need to signup for the system, Salesforce allocates your space and installs all necessary packages within minutes.
Q: How do I migrate my existing info/database over to this system?
A: Contact us, we will walk you through that process as well.
Q: Is it possible to integrate another software/system with it?
A: Yes, it is very common that different standard tools integrate with Salesforce. Contact us for more information.
Q: What if I want to add a certain feature to this system?
A: Our specialists can help you with that by careful analysis of your requirements.
Q: Do you offer training sessions to use this program?
A: Yes, please contact us for more information.
Q: I’m a broker, can I use this system?
A: Yes, absolutely.
Q: Is there a limit on the number of users per company?
A: No.
Q: Is it possible to assign different roles for people in the company logging into the system, restricting some views and functionality of the program?
A: Yes, there are pre-defined profiles (Admin, Carrier and Broker) that can be assigned to different users in the organization.
Q: Can drivers or other field staff access the system?
A: Yes, please contact us for more information.
Q: Can I keep information about our fleet in the system?
A: Yes, absolutely.
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Asuccini LLC
2372 Morse Avenue, Irvine, California 92614
+1 (949) 800-7197
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