Best decision ever

"We are a not even two-year-old Transportation Company. We started with 5 OTR trucks and grew our business to 20 trucks by the end of 2020. Beginning of this year I started to look to acquire a Transportation Management System. I wanted to have a system to combine my customer needs, managing operational processes and creating visibility to revenue and cost. I looked at several TMS solutions from big to small. And I settled on FTM. Maybe settled is not the right word. The moment I started to talk to Ashkan, I was convinced that this is the solution for us. Since we introduced FTM the visibility of our business has improved exponentially. The ease of use for our dispatching team as well as operations team is phenomenal. One of the biggest improvements for us was the driver portal, which allows us to better communicate with our drivers. All in all, a tremendous improvement to the entire organization.

Best of all is the way the FTM team is working with our team. We feel like a partner and not like we purchased an out of the box system. The easy the FTM team is working with us on customized solutions and support is excellent. And all of that for a very affordable price. Thank you FTM and more to come. "

— Herbert G.

Amazing system & even better customer service - Review by: Americana Worldwide Corp

"At the beginning of 2020, we decided to move our operations that had been done in our built-in system for the past 20 years. We were very nervous about the transition of all our data.

When we started searching for a new system, we had certain criteria we wanted to meet in order for us to be fully satisfied with the new system.

We had two options: Option one was to develop our own system and keep it in-house or option two was to purchase an existing software."

— Jose B.

Highly Recommended Freight Logistics System + Amazing Support Team

"Our biggest pain points were communication from the carriers and drivers, paperwork from assignment to billing, and quick turnaround payments with accurate Proof of Deliveries (POD).

Most of the Freight Management systems we looked into were outdated and required a ton of manual input by an internal logistics team. The most notable recommendation with the FTM platform is that it allows control of the logistics process; from monitoring carriers and drivers to sending loads and load status information back to us directly. This has allowed us to completely manage the system and not let the system manage us.

FTM has worked with us from the start to completely adapt all of our needs and transform our logistics process needs into reality. We strongly support their efforts to become the best logistics system provider on the Salesforce platform and couldn't be more pleased to work with such a great group of intelligent individuals."

— Derek H.

Go far with FTM!

"Tellevamos operates with more 80 trucks across multiple warehouses, picking up and delivering to about 250 locations. We move over 3500 loads every month.

For the last 2 years we have been asking our previous TMS/ERP provider for a web access so our clients have visibility on their loads that we move for them. They have not been able to deliver. FTM on the other hand, not only delivered the Customer Portal within days but also we were able to customize it exactly to our business needs.

Besides driver and customer portal, we’ve automated all other areas such as document generation, assigning loads to drivers, getting status updates, collecting paperwork from drivers, fleet management, documents and traceability for our management system and more."

— Claudia L.

New Jersey Brokerage Business

"The team at FTM have been a joy to work with- extremely supportive and adaptive. They brought us out of the dark ages - all shipment details are intuitively organized and contained. Love the ability see costs and revenues at the click of a key!"

— Joel R.

We're very happy, here's a little insight why.

"OBJECTIVE 1: manage a 100% remote staff by providing insight into sales and service with up to date information that can be easily reported on.

OBJECTIVE 2: modern system to allow future innovation. The shipping industry is fairly antiquated and part of our strategy is to provide a higher level of service and communication to customers using technology.

FEAR - our biggest fear was selecting software and not having the support to customize it to our needs OR having that support be cost prohibitive.

OUR EXPERIENCE - the system met our objectives and FTM's service has and continues to be prompt and smart! I can't think of one area they need to improve on, and I'm a pretty critical person...

THE OUTCOME - after two weeks with the system revenue is up significantly, quote and tracking updates are fast, We are hiring another team member already! That person will be easily onboarded and given clear direction of how they can manage their business with a customized dashboard and standard processes. "

— Brad R.

Easy to use, flexible Transportation Management Software

"We have found both the FTM software and team very easy to work with. The software is flexible enough to work with nearly any business requirements you have and being built on the salesforce platform means it can be integrated with many more things than a traditional premised based TMS (Transportation Management Software) or even other cloud based ones. The support team is responsive to our needs as well and well versed in the software. Need a custom field? It can be added without any coding easily and screen layouts are also easily customizable to get the information you need in front of your team the way you want."

— Joe G.

Incredible TOOL !!

"Best tool to work with in this industry! There is no tool that is even near to what this TMS offers. It will be definitely one of the keys of our company's success."

— Eddy L.

Run your business with confidence!

"We are very happy with FTM. All the features are easily accessible. Before FTM, We'd have had to manually create balk invoices, driver and owner operator settlements and other documents but now all of these are created in pdf format with a few clicks.

The customer service has been great unlike other companies that we have worked with in the past. They have been at our service whenever we needed them to change/customize features in the system.

FTM: Big LIKE "

— Lona J.

Customize everything! Great support!

"I like all the tools. Reports and Dashboards are amazing. We can customize everything! We get a really good support. They are always available to us on the phone and per email. Using dashboards everyone can see their performance. The features in this TMS is not available on other systems."

— Daniel J.

Personalized based on what we need. Easy import function.

"I use the system mostly for accounting. We customized the invoicing part, so it matches our needs and we are able to send the invoices to our customers quicker. I also find the import function of it very helpful. We were able to upload all the previous loads into the system."

— Nina D.

Phenomenal Billing + FTM Links Everybody

"Its billing is phenomenal! It enables us to send documents (BOL, Invoice, Rate Con) to our customers in matter of seconds.

The system links everybody (drivers, dispatchers, etc) to one another. The driver portal allows drivers/owner-ops to update load status and upload paperwork on the go.

The system's customizability let us easily change the system the way we run our business."

— Peter U.

Highly Customizable

"The ftm platform is highly customizable. This flexibility allowed us to tailor fit the platform to address operational bottlenecks and improve efficiency. We would like to thank Ashkan, and most especially Shenin in the realization of this project for our shuttle service operations."

— Advani C.

Great System and Customer Service

"Everything was great from the 1st call! The team worked with us until everything was the way we wanted it. I would recommend using Sales Force and this team to anyone. The system is very user friendly and the people are great to work with."

— Richard M.

I would highly recommend Freight Trans Manager

"We recently switch to Freight Trans Manager from our previous TMS after demoing 10+ other softwares. We outgrew our previous TMS and needed more integration capabilities. FTM is robust and very customizable. The customer service is great and always quick to respond. We needed a Quickbooks integration and they custom built one at no cost along with objects, reports and processes tailored to the way we run our business. An excellent TMS at a fraction of what other competitors are charging."

— Brandon S.

Dynamic And Superb TMS

"The Salesforce TMS is awesome! The customer support team is highly responsive and prompt whenever I come across any changes that need to be made. We enjoy the system being completely tailored to our business needs. What's more, is that the tools are so easy to navigate and use within the system. It's definitely worth the purchase! I will continue to use this TMS and recommend this to other Brokers and my drivers as well!!!"

— Melinda C.

Excellent TMS!

"I really like this Salesforce TMS since it’s highly customizable, very fast and responsive. I was also impressed by Asuccini’s customer service. Very prompt and helpful in order to have best experience possible. They provide a wide variety of solutions including connecting our website with the Back-end to take new carriers onboard quickly and any other custom request you might need. While others charge thousand of dollars for similar service we got this for a bargain! Extremely pleased with this TMS!"

— Cris C.

Efficient system to communicate - No extra costs for customization - Great customer support

"FTM Salesforce by Asuccini LLC is a great tool for trucking businesses. First of all, I appreciate any platform that is written on a robust Salesforce foundation: its logic and capabilities allow any business to have a seamless and smooth productivity. The product that is offered by Asuccini multiplies this effect by providing a budget cautious and efficient system to communicate internally and with drivers in a very organized manner. I also find that the fact all customization requests are done without any extra costs is absolutely priceless. Coming from personal experience operating in a large corporate structure to a small business owner, FTM Salesforce is on par with what a large or a small entity requires to operate in this industry. Thank you for a great customer support!"

— Michael T.

Great system!

"This system has been a great help with keeping things organized making it simple to find the information needed for loads. This system helps to save time. I really like how new things are constantly being introduced to further make things easy to manage."

"I like the simplicity everything is in the cloud and is customizable I like the bright colours. Convenient to navigate throughout the system."

— Elana K.

Love it!

"It's really easy to use. The accounting features are very helpful. You can customize everything! Everything is very simple.

Something that I love and admire about the company is that every one is really helpful. Any time I call for help, it seems they genuinely care and want to help. The customer service is Exceptional.

I hope there was 10 star rating option, I would rate it 10!!!

Life is better with ASUCCINI."

— Aman S.