Struggling to know which metrics drive real improvement? Unlock operational excellence by tracking the right Logistics KPIs for Performance, it’s time to elevate every shipment, carrier, and route.
Logistics KPIs for Performance: Why They Matter
In fast-paced supply chains across the US, Canada, Europe, Asia, and Australia, measuring the right mix of logistics KPIs transforms guesswork into smart decisions. You can’t manage what you don’t measure, but choose wisely, and performance follows.
Key Operational Metrics to Track
1. On-Time In-Full (OTIF) Performance
This customer-centric metric reflects delivery accuracy across time and quantity, offering a single view of across-the-board reliability.
Read more: OTIF In The Supply Chain
2. Cost-per-Mile (Including Deadhead)
Every mile counts, especially empty ones. Knowing your real cost per mile helps pinpoint inefficiencies and routes needing cost optimization.
3. Carrier On-Time & Claims Rate
Track percentage of late loads alongside claims frequency to evaluate carrier reliability.
4. Dwell Time & Detention Exposure
Monitor dwell time by stop and flag lanes where detention risk is high, then act early to save costs.
5. Trailer Utilization Rate
Maximum asset utilization is key to profitability. Low use signals opportunity for backhaul planning or fleet right-sizing.
6. Gross Margin Per Load
Calculate profitability per shipment by factoring in line-haul, fuel, accessorials, and demurrage costs. This helps pinpoint weak lanes or clients.
Broader Metrics at a Country & Global Level
Logistics Performance Index (LPI)
A benchmark by the World Bank measuring global logistics readiness across customs, infrastructure, tracking, and timeliness.
Action Steps with FTM
FTM’s TMS isn’t just about tracking, it’s built to elevate these logistics KPIs for performance:
- Custom Dashboards & Automated KPI Reports
- Alerts for Performance Exceptions
- Integrated Load & Carrier Data
- Lane & Customer Profitability Analytics
What You Should Do Now
- Identify 5–7 KPIs aligned to your operations and customers’ expectations
- Update them weekly to spot trends, seasonality, or inefficiencies
- Use a TMS like FTM to automate tracking, get alerts, and monitor lane health
Final Words
Transform your measurement mindset into measurable impact.
Request a demo and start razor-sharp tracking today.
