TMS for Carriers.
Native to Salesforce.
FTM is a Salesforce-native TMS for carriers that connects dispatch, drivers, terminals, customer operations, documents, settlements, and financial visibility in one system.
Run the Carrier Workflows That Move Freight and Cash.
Instead of operating separate dispatch, driver, portal, document, and settlement systems, carrier teams work from connected FTM records inside Salesforce.
Dispatch and Load Visibility
As a result, dispatchers manage loads, equipment, drivers, exceptions, GPS status, and estimated arrival times from one operational console.
- Assign drivers and equipment from the load record
- Track multi-leg and multi-mode freight
- Surface exceptions before customers call
Driver and Owner-Operator App
Meanwhile, load details reach the driver’s phone while status updates, signatures, BOLs, and PODs return to the same Salesforce load record.
- Pickup and delivery instructions
- Photo capture, electronic signatures, and GPS status
- Owner-operator load and settlement access
Customer Shipment Portal
In addition, shippers get self-service access to shipment tracking, documents, invoices, and automated status notifications without adding check calls.
- Branded, customer-specific access
- BOL, POD, and invoice downloads
- Pickup, transit, and delivery notifications
Billing, Settlements, and Documents
Then, connect POD capture to invoices, accessorials, driver pay, owner-operator settlements, profitability, and AR visibility.
- Customer, lane, equipment, and terminal profitability
- Pay rates, fuel adjustments, and deductions
- AutoFill for BOLs, PODs, confirmations, and invoices
Run Every Terminal From One Carrier TMS.
At the same time, corporate leadership gets consolidated visibility while regional managers operate with the access and autonomy their terminal requires.
Freight Operations Run Inside Salesforce.
FTM does not connect a separate TMS database to Salesforce. Instead, it runs on the same data model, so carrier, customer, load, document, financial, and reporting records stay current.
Measure the Carrier Outcomes That Affect Margin.
Therefore, connected operational and financial records help carrier leadership review invoicing speed, settlements, dispatcher throughput, accessorials, and terminal profitability.
Carrier Performance in One Reporting Layer
Verified AppExchange Customer Story
“Tellevamos operates over 80 trucks across multiple warehouses, moving more than 3,500 loads to 250 locations each month. FTM launched a fully customizable Customer Portal in days and helped automate document generation, load assignments, status updates, fleet management, and traceability.”
Core Carrier Workflows Live in as Little as 14 Days.
Because FTM is built on Salesforce infrastructure, implementation focuses on configuration, migration, connections, testing, and training.
Set up the Salesforce org, FTM, users, roles, and terminal structure.
Import carrier data, equipment, customers, lanes, and configure core workflows.
Test accounting, telematics, load board, document, and other required connections.
Prepare dispatchers, drivers, and administrators for the agreed production workflows.
Questions Carrier Teams Ask Before Choosing FTM.
These answers cover multi-terminal operations, brokerage divisions, Salesforce licensing, implementation, migration, drivers, customization, and settlements.
Can FTM support multiple terminals and regions?
Yes. FTM supports multi-terminal, multi-region, and multi-entity operations from one Salesforce org. Corporate leadership gets consolidated visibility, while role-based access controls which terminal and regional records each user can see.
Can carriers also run brokerage divisions in FTM?
Yes. Asset-based transportation and brokered loads can operate in the same Salesforce org with shared customer records, financial reporting, and workflows.
Does FTM include Salesforce Enterprise?
Yes. Organizations do not need an existing Salesforce subscription to run FTM. If your company already uses Salesforce, FTM can be deployed in the existing Salesforce environment.
How long does carrier implementation take?
Agreed core carrier workflows can go live in as little as 14 days. Larger multi-terminal, custom-workflow, and complex integration deployments may use a phased rollout.
Can we migrate data from our current TMS?
Yes. FTM supports migration of customer records, carrier profiles, equipment, lane history, and load data from an existing transportation management system.
How does driver communication work?
Drivers use the FTM mobile app to receive assignments, view instructions, update status, capture BOLs and PODs, and collect electronic signatures. Updates appear on the related Salesforce load record.
Can we customize carrier workflows and fields?
Yes. FTM uses Salesforce fields, layouts, automation, and workflow tools. Therefore, an internal Salesforce administrator or the FTM team can configure the operation without replacing the core platform.
How does FTM handle owner-operator settlements?
FTM calculates settlements from related load data using the configured pay rates, fuel adjustments, and deductions. Settlement details and customer billing stay connected to the same operational record.
See How FTM Would Run Your Terminals, Drivers, and Loads.
An executive demo reviews your terminal structure, freight volume, carrier workflows, integrations, implementation scope, and Salesforce requirements.
