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Turn Fleet Visibility Into Transportation Action | FTM
Azuga Integration

Turn Fleet Visibility Into Transportation Action

Azuga provides vehicle location, driver activity, and fleet visibility. FTM connects that information to dispatch operations, shipment records, customer communication, reporting, and transportation workflows inside Salesforce.

Azuga
Vehicle, driver & safety data
FTM
Dispatch, workflows, reporting
4.9
AppExchange rating
14 days
Typical go-live
46+
Integrations
24
Countries
From visibility to operations

Vehicle And Driver Data Need Operational Context

Knowing where a vehicle is only solves part of the problem. Transportation teams also need to understand which load is affected, which customer is impacted, which milestones have changed, and what operational action should happen next.

Azuga provides vehicle location, driver safety scores, geofence events, and fleet visibility. FTM connects that data to the load it belongs to, the customer waiting for it, and the dispatcher who needs to act on it.

Vehicle visibility tells you where a truck is. Operational context tells you what to do about it. FTM provides the connection.

Two layers, one operation

From Fleet Data To Transportation Visibility

Transportation teams can use fleet and driver visibility as part of daily operations rather than viewing it in a separate platform disconnected from shipment records and customer context.

Azuga Provides
Vehicle location
Driver activity & safety scores
Geofence events
Safety events & alerts
Hours of service (HOS)
FTM Connects It To
Dispatch visibility and workflows
Customer updates and portal
Operational reporting
Load records and carrier context
HOS visibility for load planning
Integration workflow

Azuga Workflow Inside FTM

A simple setup-to-dispatch flow. Salesforce stays updated as the system of record during the live data step, not as a separate operating step.

Add drivers in FTM
Link to Azuga account
Enable Azuga integration in FTM
Configure API credentials in Salesforce
FTM fetches live ELD data
GPS, HOS status, and driver activity
Salesforce records updated
System of record stays current
Dispatch console updated
Location, route, and load status stay live
Operational automation

Geofencing And Operational Automation

Turn real-time location events into transportation workflows. Vehicle visibility becomes significantly more valuable when it creates operational action.

Azuga Event
FTM Action
Arrive At Pickup
Shipment status updated, dispatch notified
Depart Pickup
Transit workflow begins, customer visibility opens
Arrive At Delivery
Delivery milestone created, customer notified
Depart Delivery
Billing workflow triggered, document collection begins

Vehicle visibility becomes significantly more valuable when it creates operational action. FTM helps transportation teams use location and geofence events to automate workflows, customer communication, and reporting.

Driver data in context

Driver Activity Connected To Transportation Operations

Azuga provides insight into driver behavior, safety scores, and vehicle activity. FTM connects those events to dispatch operations, shipment workflows, customer communication, and transportation reporting.

Driver Activity On The Load Record
Driver status, safety events, and activity from Azuga connect directly to the carrier and load records they belong to.
Safety Events In Operational Context
Hard braking, speeding, and safety alerts from Azuga appear alongside the shipment and carrier records they affect.
Dispatch Informed By Live Driver Status
Dispatch teams see actual driver and vehicle status from Azuga without switching between platforms or making check calls.
Customer Visibility From Driver Location
Shipment status visible on the Customer Portal can reflect actual driver position from Azuga rather than manual status updates.
Fleet Performance In Transportation Reporting
Driver scores, safety events, and vehicle utilization appear alongside operational and financial reporting in Salesforce.
Fewer Manual Check Calls
Dispatch teams see live fleet status. Customers see shipment progress on the portal. Fewer manual interruptions for everyone.

Hours of Service in Dispatch Context. HOS data from Azuga tells dispatch teams which drivers have available hours before a load is assigned. That means load planning decisions can reflect actual driver availability, not estimates made without visibility into compliance status.

For brokers and shippers who do not manage drivers directly, HOS visibility is particularly valuable. Knowing a carrier’s driver hours before dispatching reduces the risk of late pickups, compliance violations, and last-minute coverage issues.

Where the data lives

One Transportation Record

Vehicle visibility, driver activity, shipment milestones, customer communication, dispatch actions, documents, and reporting remain connected through the same transportation record inside Salesforce.

FTM runs natively on Salesforce. Not integrated with Salesforce. Not synced to Salesforce. Every load record, carrier record, customer record, and fleet data point lives in the same environment your business already uses.

When Azuga data enters FTM, it connects to the load it belongs to, the carrier managing the driver, and the customer waiting for delivery. Existing Salesforce licenses are not required. Salesforce can be provisioned as part of the FTM implementation at no additional platform cost.

Fleet visibility and transportation visibility become the same visibility.

Salesforce-native, not a separate fleet system
Load Record
Vehicle
Real-time location from Azuga
Driver
Activity, safety score, and status
Carrier
Linked to driver and vehicle
Load
Dispatch, status, and milestones
Customer
Visible on the Customer Portal
Status Updates
Triggered by location events
Documents
BOL, POD, rate confirmation
Reporting
Fleet and operational data together
Salesforce-Native Does Not Mean Salesforce Required
Salesforce platform can be included as part of the FTM implementation at no additional platform cost. Existing Salesforce licenses are not required. Organizations can deploy FTM inside an existing Salesforce environment or launch with Salesforce provisioned as part of implementation.
From location to invoice

From Visibility To Billing

Transportation visibility creates greater value when connected to revenue-generating workflows. A delivery event from Azuga can trigger document collection, AutoFill, and invoice generation in the same workflow.

Azuga
Delivery Event
Document Collection
AutoFill
Invoice
Reporting

When a vehicle departs a delivery geofence in Azuga, that event marks the end of the load. FTM can use that delivery confirmation to trigger document collection: proof of delivery, signed BOL, and rate confirmation.

AutoFill reads those documents, matches the customer and carrier already on the load record, and populates the customer charge and carrier pay item automatically. The geofence departure that closes the trip becomes the billing action that opens the invoice.

This connects fleet visibility directly to revenue generation. No manual steps between delivery confirmation and invoice creation.

Explore AutoFill
When direct access is unavailable

Visibility Beyond Telematics Access

Many brokers and shippers move freight through carriers that own their own telematics systems. Direct telematics access is not always available. FTM can support driver location requests as an additional visibility option.

When Azuga Is Available
Full fleet visibility
Real-time vehicle location, driver activity, safety events, and geofence data flow directly from Azuga into FTM load records, dispatch workflows, and customer visibility.
When Direct Access Is Unavailable
Driver location requests
When a carrier manages their own telematics outside your control, FTM can send a location request directly to the driver. The driver shares position through a mobile browser. Location returns to the Dispatch Console without requiring telematics integration.
Azuga Data
Driver Location Request
FTM Dispatch Console

Both paths deliver location data to the same Dispatch Console. The method depends on which carriers are on which loads, not a fixed integration requirement. This is especially valuable for brokers and shippers who do not control carrier telematics.

Particularly Valuable For Brokers And Shippers
Many transportation teams do not own the telematics systems used by their carriers. Carriers control their own ELD and GPS platforms. FTM helps connect available telematics data from Azuga and supplemental driver location requests to the same transportation workflows, dispatch visibility, and customer communication tools regardless of which carrier is on the load.
Azuga Integration FAQ

Questions teams ask before connecting Azuga.

For questions specific to your fleet, a transportation specialist can walk through your use case.

Why integrate Azuga with FTM?
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Azuga provides vehicle location, driver activity, safety scores, and fleet visibility. FTM connects that information to transportation workflows, dispatch decisions, customer updates, and reporting inside Salesforce, turning fleet data into operational intelligence.
Can Azuga location events trigger workflow updates?
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Yes. Real-time location and geofence events from Azuga can support status updates, dispatch workflows, customer visibility, and reporting inside FTM without requiring manual intervention at each step.
Can geofencing automate transportation workflows?
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Yes. When a vehicle enters or exits a geofenced location, that event can trigger shipment status updates, dispatch notifications, customer visibility updates, and billing workflows inside FTM automatically.
Does FTM replace Azuga?
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No. Azuga remains the fleet visibility, driver safety, and telematics platform. FTM manages the transportation workflows, shipment records, customer communication, and operational reporting that surround fleet activity.
Do we need Salesforce before implementing FTM?
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No. Salesforce platform can be included as part of the FTM implementation at no additional platform cost. Existing Salesforce licenses are not required. Organizations can deploy FTM inside an existing Salesforce environment or launch with Salesforce provisioned as part of implementation.
Can FTM provide visibility when direct telematics access is unavailable?
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Yes. When a carrier manages their own telematics system outside your control, FTM can send location requests directly to drivers as an additional visibility option. Location returns to the Dispatch Console without requiring telematics integration. This is especially useful for brokers and shippers who do not control carrier telematics.
Get started

Turn Fleet Visibility Into Transportation Intelligence.

See how Azuga data can connect to dispatch operations, customer visibility, reporting, workflow automation, and transportation intelligence inside FTM.

Go live in as little as 14 days  ·  No long-term contract required
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