What is RMIS Integration?
The FTM–RMIS integration enables seamless, real-time synchronization between FTM’s Transportation Management System and the Registry Monitoring Insurance Services (RMIS) platform — a leading provider of carrier compliance and insurance verification solutions.
With this integration, any carrier approved through RMIS is automatically pulled into FTM with all required compliance details, eliminating the need for manual data entry or duplicate carrier creation. RMIS provides verified data such as:
MC/MX/FF Numbers
RMIS Carrier ID
RMIS InsdID
Insurance and compliance status
This integration ensures that every carrier in your system is properly vetted, accurately entered, and ready for dispatch without delay. In cases where carriers are added manually, FTM intelligently matches and updates their records once they appear in RMIS — preserving data consistency across your operations.
Ultimately, this integration simplifies onboarding, reduces administrative errors, and helps logistics teams remain fully compliant with minimal manual intervention.
How FTM Integrates with RMIS
To activate and benefit from the RMIS integration, users must have an active RMIS account and appropriate credentials. FTM securely connects to RMIS’s APIs to retrieve carrier compliance data and automate the onboarding process. Here’s how it works:
1. RMIS Account & Credentials
To begin, your company must have an active RMIS subscription. Once you’ve signed up with RMIS, you’ll receive secure API credentials, including:
RMIS API key or token
Authorized access URL
Company-specific identifiers
These credentials allow FTM to authenticate with RMIS and initiate automated data exchanges.
2. Enable RMIS Integration in FTM
After obtaining your RMIS credentials, FTM’s support team will assist you in configuring the integration within your account. This involves:
Entering your RMIS credentials in the FTM system
Mapping required carrier fields (e.g., MC/MX/FF Number, RMIS Carrier ID)
Activating real-time sync functionality
Once set up, FTM will begin to pull approved carriers directly from RMIS into your platform, with no manual steps required.
3. Automatic Carrier Updates & Monitoring
FTM continuously monitors the RMIS data feed. If a new carrier is approved in RMIS or an existing carrier’s status changes, the system automatically updates the corresponding carrier profile in FTM. Manual carrier records — if created properly with matching IDs — will also sync and be updated once matched to RMIS.
4. Support & Troubleshooting
If syncing issues arise (e.g., duplicate entries, missing fields), the FTM support team will work directly with your RMIS configuration to ensure everything runs smoothly. We also monitor for updates and verify field accuracy to avoid disruptions.
Required Fields and Conditions for RMIS Integration
To ensure a smooth and accurate RMIS integration with FTM, several key data fields must be correctly populated. These identifiers are used by FTM to validate, match, and sync carriers from RMIS to your TMS environment.
Required Fields
When a carrier is added manually or through RMIS sync, the following fields must be accurately completed:
MC/MX/FF Number
Unique motor carrier identifier issued by the FMCSA.
RMIS Carrier ID
The internal ID assigned to the carrier within the RMIS system.
RMIS InsdID
The insurance subscriber ID, used to connect insurance compliance records from RMIS.
If any of these fields are missing or incorrect, the integration will not be able to auto-match the carrier profile — which may lead to duplicates or incomplete data.
Sync Conditions
Carrier must be approved in RMIS: Only carriers that are marked as approved or compliant in RMIS will be pulled into FTM.
Matching fields must align: If a carrier has already been manually created in FTM, the system will only auto-sync and update that record if the RMIS Carrier ID and InsdID are correctly filled out.
Manual creation must follow field requirements: If you must create a carrier manually (e.g., due to urgency), entering the above fields ensures the record will be matched and synced automatically once the carrier appears in the RMIS queue.
Sync delay: In some cases, syncing from RMIS may take up to 24 hours. FTM regularly monitors the production environment to ensure updates are processed as soon as they become available.
Automatic and Manual Carrier Updates in RMIS Integration
FTM’s integration with RMIS offers both automated syncing and manual refresh options, giving users full control over how carrier data is managed and updated in the system.
Automatic Updates (Scheduled)
FTM automatically syncs with RMIS on a scheduled basis. This background scheduler checks for:
- Newly approved carriers
- Compliance status changes
- Insurance updates
- Field corrections
Once detected, FTM updates carrier records accordingly — with no user action required. This helps ensure your carrier database stays current, especially for high-volume operations.
Note: Automatic updates may take up to 24 hours depending on when the carrier is approved in RMIS and when the scheduler runs.
Manual Updates (Refresh Buttons)
For users who need real-time updates or immediate syncing, FTM provides manual refresh tools:
Update Carrier Button: Available on the carrier list view or individual carrier detail pages. Clicking this triggers an on-demand sync with RMIS for that carrier.
Use Case: If a carrier was just approved in RMIS and hasn’t yet appeared in FTM, or if a manual profile was created and now needs to be matched and updated — the refresh button can resolve it instantly.
Make sure the carrier profile includes the correct RMIS Carrier ID, InsdID, and MC/MX/FF Number for the manual update to function correctly.
What FTM Receives from RMIS
When FTM connects to RMIS (via automatic or manual sync), RMIS sends a structured response containing detailed carrier data. This information is used to either create a new carrier profile or update an existing one.
Key Elements in RMIS Response
The RMIS response includes, but is not limited to:
Carrier Name
The official name of the carrier company registered in the RMIS database. This is the primary identifier visible in FTM and is used for displaying and searching carriers within the system.
MC/MX/FF Number
These are regulatory identification numbers issued to carriers by the Federal Motor Carrier Safety Administration (FMCSA) or other authorities:
MC Number: Motor Carrier number, used mainly for interstate carriers.
MX Number: Motor private carrier number.
FF Number: Freight Forwarder number.
These numbers are critical for uniquely identifying the carrier and linking them accurately in the system.
RMIS Carrier ID
A unique identifier assigned by RMIS to each carrier in its system. This ID is crucial for syncing records precisely between RMIS and FTM to avoid duplicates or mismatches.
RMIS InsdID
The Insurance ID within RMIS representing the carrier’s insurance policy. It helps track the insurance details and status, and ensures the insurance records correspond correctly to the carrier profile.
DOT Number
The Department of Transportation number assigned to the carrier, used to verify regulatory compliance and safety records. It helps in cross-referencing the carrier’s compliance status across different governmental systems.
Insurance Status
Indicates whether the carrier’s insurance is currently valid, expired, suspended, or revoked. This status is critical for compliance checks and for preventing non-insured carriers from operating.
Compliance Flags
Flags indicating the carrier’s regulatory compliance status, such as:
Active/Approved: Carrier is fully compliant and authorized.
Expired: Insurance or registration expired.
Revoked: Carrier is no longer authorized to operate due to serious violations or failure to maintain compliance.
These flags enable FTM users to quickly assess carrier eligibility.
Insurance Certificate Details
Detailed data from the carrier’s insurance certificates, including:
Policy number
Coverage types
Expiration dates
Insurance company information
These details help ensure that carriers meet contractual insurance requirements and provide evidence of coverage.
Primary Contact Information
Contact details for the carrier, such as:
Phone number
Email address
Physical and mailing addresses
This information facilitates communication and verification between FTM users and carriers.
Status Codes
Codes sent by RMIS to indicate the result of the synchronization attempt, such as:
Success: Carrier data synced correctly.
Match Found: Existing record updated.
Duplicate: Possible conflict with an existing carrier ID.
Error: Sync failure due to missing or incorrect data.
These codes help FTM monitor integration health and trigger alerts or manual review if necessary.
FTM uses this response to validate, match, and update carrier records in real-time or via scheduled sync.
