Skip to content
Billing & Reporting — Close the Loop on Every Load | FTM
FTM Billing & Reporting

Where every load
closes its books.

Generate invoices from tariff tables, settle carrier payments, push financials to your accounting system, and report on every load, lane, and margin decision, all inside Salesforce.

Tariff-based pricing
Native invoicing
Carrier settlements
Accounting integration
Salesforce reporting
Billing & Reporting · This Month Live
Invoiced
$1.24M
Collected
$986K
Avg. Margin
20.8%
LoadCustomerInvoiceStatusMargin
7201
Atlas Retail Group
CHI → DET
$2,940 22.4%
7202
Meridian Foods
DAL → HOU
$1,840 Sent 18.6%
7203
Lakewood Distribution
LA → PHX
$3,120 25.0%
7204
Clearfield Mfg.
ATL → BNA
$2,280 Pending 19.2%
4.9
AppExchange Rating
Tariff-ready
Distance, weight, zone, pallet pricing
Native
No separate billing system required
Auditable
Full financial history on every load
14d
Target go-live
The billing problem

Most billing happens after operations are done caring about the load.

By the time the invoice goes out, dispatch has moved on to the next load, the rate was set in a system accounting can’t see, and the margin is unknown until someone exports a spreadsheet and does the math manually.

Before: Billing as an Afterthought
1
Load delivered, POD filed somewhere
2
Accounting manually recreates the rate
3
Invoice built in a separate system
4
Margin discovered after the fact
After: Billing from the Load Record
1
Load delivered, POD triggers billing workflow
2
Invoice generated from the tariff or agreed rate
3
Carrier settlement created in the same record
4
Financials pushed to accounting, margin known

The issue is not billing speed. The issue is that billing was disconnected from operations to begin with.

When billing runs on the same record as dispatch, the rate agreed during quoting is the rate on the invoice. The margin seen during dispatch is the margin confirmed after delivery. Nothing gets re-entered, recalculated, or discovered late.

The financial close

Billing confirms the rate. It does not create it.

The rate was calculated in the Quoting System, from a tariff table or agreed contract. Billing’s job is to close against that rate precisely, every time, without anyone re-entering a number.

Rate flows from quote to invoice
The tariff-calculated rate set during quoting is what appears on the invoice. No recalculation, no re-entry, no rounding discrepancy.
Accessorials added at close
Fuel surcharges, detention, liftgate, and other accessorials captured during execution are applied to the invoice from the load record.
Margin confirmed, not estimated
Because the customer rate and carrier cost both live on the same record, actual margin is known at invoice time, not discovered later during a reporting cycle.
Full audit trail on every charge
Every line item on every invoice traces back to the load record, the tariff rule, or the accessorial event that produced it.
Invoice · Load 7201 · Atlas Retail Group Ready to send
Line ItemAmount
Base rate (Zone 3, 14 pallets)$2,400
Fuel surcharge (6.2%)$149
Detention (45 min)$75
Invoice total$2,624
Quoted rate: $2,400  |  Carrier cost: $1,960  |  Margin 25.3%
What the system does

Six capabilities. One financial close for every load.

Each capability connects a step in the billing cycle to the load record it belongs to, so nothing has to be re-entered or reconciled after the fact.

A
Tariff-Based Invoice Generation

The rate that was agreed is the rate on the invoice, calculated, not retyped.

Generate invoices from tariff tables, contract rates, or spot rates already on the load
Accessorials, fuel surcharges, and additional charges applied from the same record
Invoice document includes your branding, BOL reference, and POD attachment
B
Carrier Settlement

What you owe the carrier is calculated the same way the invoice was, from the load record.

Carrier pay calculated from the agreed rate on the load, not a manual entry after delivery
Settlement documents generated and routed directly to the carrier
Factoring integrations (Haul Pay, Triumph) pull from the same settled record
Carrier SettlementLoad 7201
Line ItemAmountStatus
Base Rate$2,280Approved
Fuel Surcharge$142Approved
C
Native Accounting

Run your books inside Salesforce, or push to the system you already have, your choice.

Native accounting capabilities run inside the same Salesforce org, no separate system required
Or push invoices and settlements to QuickBooks, Sage, Xero, NetSuite, or Accounting Seed
Both paths use the same load record, so the financials match regardless of where they live
D
POD-Triggered Billing

Delivery confirmation starts the billing cycle automatically, not when someone remembers to.

POD upload from the Driver App or Carrier Portal triggers invoice creation
No manual step between delivery confirmation and billing workflow
Dispute workflows capture exceptions before the invoice leaves the system
E
Document Generation

Every financial document produced from the load record that created it.

Invoices, rate confirmations, carrier settlements, and driver pay statements generated in one place
Custom branding, logo, and document layout configured during implementation
Documents attached to the load record and available to the Customer Portal
F
Reporting & Business Intelligence

Every load, lane, customer, and margin decision reported from the same data that ran the operation.

Native Salesforce dashboards and reports built on live operational data, not an export
KPIs configured for revenue, margin, on-time performance, lane profitability, and more
Scheduled report distribution keeps leadership informed without a request
Lane Profitability · Q2 Live
LaneLoadsRevenueMargin
CHI → DET38$112K22.4%
LA → PHX24$74K25.0%
ATL → BNA19$43K14.6%
Two paths to the same outcome

Native accounting or accounting integration, your operation decides.

FTM is not an accounting system. But it doesn’t leave a gap where one should be. Run your books natively inside Salesforce, or push to the system you already use. Both paths work from the same load record.

Path A
Native inside Salesforce

For operations that want accounting and transportation on the same platform without a separate tool.

Invoice records, payment tracking, and carrier settlements live on the Salesforce org
Accounting Seed or similar native Salesforce accounting tools connect directly
No export, no sync, no reconciliation step between systems
OR
Path B
Push to your existing system

For operations that already have an accounting system in place and want transportation to feed it automatically.

QuickBooks, Sage, Xero, Oracle NetSuite, and other systems connected via integration
Invoices and settlements push automatically on completion, not when someone remembers to export
Your accounting team works in the system they already know

The load record is the source of truth either way. Whether the invoice lives in Salesforce or gets pushed to QuickBooks, both systems are reading from the same freight data, so the numbers match.

What changes

What changes when billing closes on the load record.

These are the operational shifts teams report after moving billing inside the TMS, not promises about specific numbers your operation will see.

Faster invoice cycles
POD triggers billing automatically instead of waiting for accounting to notice the load delivered.
Margin known at delivery
The rate agreed in quoting and the cost confirmed in dispatch produce a margin figure before the load closes.
Fewer billing disputes
The invoice matches the rate confirmation the customer already signed, so disputes start from a document, not a conversation.
Accurate lane profitability
Every load contributes to a lane-level margin history that the next quote can actually use.
Cleaner carrier settlements
Carrier pay flows from the same agreed rate, so settlement disputes start from a number both sides already accepted.
Audit-ready records
Every invoice, settlement, and document is attached to the load record it came from, permanently.
The final step in the lifecycle

Every decision made upstream closes here.

The rate set in the Quoting System, the carrier sourced through Private Loadboard, the delivery confirmed in the Driver App, all of it lands in Billing and Reporting as a single financial record.

Quote
Rate set here
Carrier Onboarding
Carrier verified
Private Loadboard
Carrier sourced
Dispatch Console
Load executes
Driver App
POD confirmed
Billing & Reporting
Books close here

This is the same chain described across every FTM workflow page. Billing and Reporting is the last node in that chain. Every financial figure it produces can be traced back to the operational decision that created it.

Why architecture matters

Why Billing and Reporting works better on Salesforce.

Billing that runs alongside transportation data is always one sync behind. Billing that runs on the same record is always current.

Capability
Separate Billing System
FTM Billing & Reporting
Rate source
Re-entered from the TMS or an email
The agreed rate on the load record, no re-entry
Invoice trigger
Manual, when accounting checks in
Automatic on POD, configurable per customer
Carrier settlement
Built separately from the dispatch record
Generated from the same load that was dispatched
Margin visibility
Calculated after export, when the load is old
Known at quoting, confirmed at delivery
Reporting
An external BI tool synced from two systems
Native Salesforce dashboards on live data
Audit trail
Reconstructed from emails and exports
Every change logged on the record it belongs to
Accounting path
One fixed integration to one accounting system
Native Salesforce or push to any major accounting platform
The load record that ran the operation is the same record the invoice comes from. There is no translation step between what dispatch saw and what accounting bills.
Implementation

Deploy without rebuilding your billing process.

FTM billing is configured around your existing rate structures, document formats, and accounting workflow, not the other way around.

Tariff tables built from your existing rate structures
Document templates matched to your invoice and settlement format
Accounting path chosen during implementation, native or integration
Core workflows live in as little as 14 days
Go live in as little as 14 days.
Because billing runs on the same Salesforce record as dispatch, implementation is configuration of your rate structures and document templates, not a separate billing system to build and integrate from scratch.
Billing & Reporting FAQ

Questions finance and operations ask before rolling out.

For questions specific to your rate structures or accounting setup, a transportation specialist can walk through your use case.

Does the invoice use the rate from the quote?
+
Yes. The rate calculated during quoting, whether from a tariff table, contract rate, or spot rate, is what appears on the invoice. Nothing is recalculated or re-entered at billing time.
Do we need a separate accounting system?
+
No. FTM supports native accounting inside Salesforce for operations that want everything on one platform. For operations that already have an accounting system, FTM integrates with QuickBooks, Sage, Xero, Oracle NetSuite, and Accounting Seed, pushing invoices and settlements automatically.
How does carrier settlement work?
+
Carrier pay is calculated from the agreed rate on the load record, the same record dispatch used. Settlement documents are generated and routed to the carrier, and factoring integrations like Haul Pay and Triumph connect to the settled amount directly.
Can billing be triggered automatically on POD?
+
Yes. When a POD is uploaded through the Driver App or Carrier Portal, a billing workflow can trigger automatically, creating the invoice without a manual step from accounting.
What reporting is available out of the box?
+
FTM includes native Salesforce reports and dashboards covering revenue, margin, on-time performance, lane profitability, carrier costs, and customer activity. Reports are built on live operational data and can be scheduled for automatic distribution to leadership.
Is Salesforce required?
+
FTM includes Salesforce Enterprise licensing, so you do not need an existing Salesforce subscription. If your organization already uses Salesforce, Billing and Reporting runs in the same org alongside your other data.

See how every load closes its books.

Bring your rate structures and accounting setup. FTM will show how billing, settlements, and reporting work from the same Salesforce record.

Salesforce Enterprise included  ·  Go live in as little as 14 days  ·  No long-term contract required
Let's Talk!

Thanks for stopping by! We're here to help, please don't hesitate to reach out.

Watch 3-Min Demo