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FTM Carrier Onboarding

Carrier onboarding software. Native to Salesforce.

Collect carrier information, required documents, insurance details, agreements, signatures, and approvals through one connected workflow.

Online carrier application Required document collection Recorded approval history
Interactive product preview No information is submitted
FTM
Carrier Portal
Carrier Onboarding
Complete carrier setup, sign the agreement, and add required compliance documents.

Step 1: Carrier Information

Review each section, then continue to documents.

1 of 6
Carrier information
4.9
AppExchange rating
Salesforce
Native workflow
2 steps
Carrier-facing portal
14 days
Target go-live
A governed onboarding path

From carrier application to operational readiness.

FTM Carrier Onboarding replaces scattered PDFs, email threads, and manual follow-up with one structured Salesforce workflow.

What is carrier onboarding software? It is the workflow used to collect carrier information, documents, agreements, compliance details, and approvals before a carrier enters the network.

01

Carrier information

First, the carrier completes the structured application through the portal.

02

Required documents

Next, the carrier adds the W-9, MC Authority, Certificate of Insurance, agreement, and signature.

03

Compliance and approval

Then, required checks and reviewer decisions are recorded against the carrier.

04

Ready for the network

Finally, the approved carrier can move into sourcing and execution workflows.

What FTM keeps together

Everything needed to complete carrier onboarding.

The full portal remains detailed for real operations. However, the workflow stays clear because every item belongs to one carrier record.

Documents and signatures

Required files stay with the record.

W-9 MC Authority Certificate of Insurance Broker Carrier Agreement
Compliance verification

Checks follow the same governed path.

Compliance-provider results and internal review can be recorded with the carrier, so status is visible before activation.

Approval workflow

Route higher-risk decisions to the right reviewers.

Approval rules can involve multiple reviewers when needed. Each decision and its history remain connected to the carrier record.

Carrier record creation

Approved information becomes operational data.

Once approved, the application, documents, status, and history stay together as a structured Salesforce carrier record.

Operational readiness

Move approved carriers into sourcing and execution without rebuilding the record.

The same carrier data can support Private Loadboard opportunities and Dispatch Console workflows after onboarding is complete.

Salesforce-native architecture

One carrier record, not another disconnected system.

Every onboarding action becomes part of the carrier record. Therefore, documents, compliance history, approvals, sourcing, and execution do not need to be reconciled across separate tools.

ApplicationCompany, contact, address, and operations
DocumentsInsurance, W-9, authority, and agreement
Carrier RecordInside Salesforce
Compliance and ApprovalStatus, reviewer, and history
Sourcing and ExecutionPrivate Loadboard and Dispatch Console
Carrier recordsOne structured Salesforce record for each carrier
DocumentsFiles and expiration details attached to the carrier
ApprovalsReviewer decisions and history retained together
ReportingCurrent onboarding status visible across the network
Connected carrier lifecycle
Carrier OnboardingVerify and approve carriers
Private LoadboardDistribute opportunities
Dispatch ConsoleExecute assigned loads
Driver AppCapture field updates
Customer PortalShare shipment visibility
Before freight moves

Catch onboarding gaps while they can still be fixed.

The value is not more paperwork. Instead, it is a clearer decision about whether a carrier is ready to enter the network.

Missing documents

Required items can be identified before approval, rather than after a load is assigned.

Insurance visibility

Cargo and liability amounts and expiration dates remain visible with the carrier information.

Expired documents

Expiration dates remain visible so renewals can be addressed before a required document lapses.

Consistent approvals

Each carrier follows the configured review process, while higher-risk approvals can involve multiple reviewers.

Unauthorized carriers

A carrier cannot reach the connected network without completing the required onboarding and approval path.

Connected history

As a result, new team members can see the application, documents, compliance status, and approval history in one place.

Core workflows can go live in as little as 14 days.

Timing depends on onboarding requirements, approval rules, document needs, and implementation scope. In addition, FTM includes Salesforce Enterprise licensing, so an existing Salesforce subscription is not required.

Configured to your onboarding standards No separate compliance system to maintain Supports brokers, carriers, and mixed operations
Discuss Your Workflow
Value across the operation

One onboarding record. Clearer decisions for every team.

The same governed process gives each team the information it needs without creating separate copies of carrier data.

Compliance

See what is complete.

Required documents, status, expiration details, and approval history stay in one place.

Carrier sales

Reduce status follow-up.

A clear application path makes it easier to see what a carrier still needs before activation.

Dispatch and operations

Use approved carrier data.

Carrier readiness is visible before freight is sourced or assigned.

Leadership

Scale a consistent process.

Salesforce reporting shows onboarding status as the carrier network grows.

Carrier Onboarding FAQ

Questions teams ask before rollout.

These answers cover the carrier-facing portal, Salesforce workflow, approvals, and connected carrier network.

Yes. Carriers submit applications and add required documents directly through the carrier-facing portal, so teams do not have to manage email attachments.

See FTM Carrier Onboarding with your workflow.

Bring your current requirements. We will show how applications, documents, review, and carrier records work together.

Salesforce Enterprise included  â€¢  Core workflows can go live in as little as 14 days
Let's Talk!

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