Freight Documents Guide
Every load in FTM generates the right documents automatically — pulled from your Salesforce data, no copy-pasting required. This is your reference for what each freight document is, what it contains, and exactly how FTM handles it.
Bill of Lading
The contract between shipper and carrier. Auto-generated from the Load record. One click, ready to sign.
Read more →Rate Confirmation
Sent to the carrier before the truck rolls. Locks in the lane, rate, and terms. Generated from the same load data.
Read more →Freight Invoice
The last document in the load lifecycle. Auto-generated from delivery data. Ready to send to the customer.
Read more →Proof of Delivery (POD)
Signed at the door, uploaded by the driver. Confirms delivery, notes exceptions, and triggers invoicing.
Read more →Lane Quote (Freight Quote)
How brokers respond to shipper RFQs. Built from lane data in FTM. Converts to a load on customer acceptance.
Read more →Carrier Agreement
The legal foundation between broker and carrier. Covers insurance, payment, and liability. Required before any load is tendered.
Read more →Load Tender
The formal offer from shipper to carrier. Sent directly from FTM. Accepted or declined through the Carrier Portal.
Read more →How the Documents Connect: The Load Lifecycle
Want to see how FTM generates all of these from a single Load record?
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