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SaferWatch TMS Integration for Carrier Compliance | FTM
SaferWatch Integration

Carrier Compliance Connected To Every Transportation Decision

The SaferWatch TMS integration brings carrier authority, insurance, safety, and compliance information into the FTM carrier record in Salesforce. As a result, teams can use current carrier compliance data throughout onboarding, carrier management, load assignment, dispatch, and ongoing compliance workflows.

Book Executive Demo Explore Carrier Onboarding
From MC or DOT number to transportation decision
MC or DOT Number
Carrier identifier entered in FTM
SaferWatch Lookup
Authority, insurance, safety retrieved
Carrier Compliance Data
Returned from SaferWatch
FTM Carrier Record
Compliance data stored in Salesforce
Compliance Review
Authority, insurance, safety visible
Transportation Decision
Dispatch, assignment, or onboarding
4.9
AppExchange rating
14 days
Typical core go-live
46+
Integrations
110+
AppExchange reviews
Authority, insurance, safety, compliance

How The SaferWatch TMS Integration Brings Carrier Compliance Data Into FTM

When a carrier’s MC or DOT number is entered in FTM, SaferWatch returns the compliance information teams need to make qualified carrier decisions. The SaferWatch TMS integration then places that information on the Salesforce carrier record, where it remains available throughout onboarding, dispatch, and ongoing carrier management.

Carrier compliance source: SaferWatch carrier compliance and monitoring.

Operating Authority
Active authority status from FMCSA. Whether the carrier is authorized to operate, and under what authority type.
Insurance Information
Carrier insurance information relevant to qualification, including available coverage and status details on file with FMCSA.
Safety Information
FMCSA safety data including inspections, out-of-service rates, and safety fitness information relevant to carrier qualification decisions.
Carrier Contact Information
Carrier name, address, and contact details from the SaferWatch database, populated directly into the Salesforce carrier record.
Compliance data in the carrier record

Compliance Information Stays Connected To The Carrier Throughout FTM

SaferWatch data does not live in a separate lookup tool. It populates the FTM carrier record in Salesforce, where it is available during onboarding review, carrier selection, load assignment, and dispatch, without requiring teams to open another system.

FTM Carrier Record
Carrier identity
Carrier Name
Midwest Express Carriers
MC Number
MC-748291
DOT Number
DOT-2948163
Operating authority
Authority Status
Active
Authority Type
Common, Contract
Insurance
Liability Insurance
On File
Cargo Insurance Exp.
Expires 45 days
Safety
SaferWatch Last Verified
Aug 12, 2026
Compliance Status
Qualified

When a carrier is looked up through SaferWatch, the compliance data returns directly to the FTM carrier record. Authority status, insurance coverage, safety information, and contact details populate the record without manual entry.

Compliance information is visible to the team during onboarding review, carrier qualification, and load assignment, in the same Salesforce record where the carrier’s operational history lives.

Insurance Expiration Visibility
When insurance information is approaching expiration or missing from a carrier’s FMCSA record, that status is visible on the FTM carrier record. Teams can see which carriers need attention before assigning them to loads.

Field labels shown are illustrative. Specific fields populated from SaferWatch depend on the data returned for each carrier and your implementation configuration.

Compliance across every workflow

Compliance Information Where Teams Actually Make Carrier Decisions

Carrier compliance data is most useful when it is present at the moment teams are deciding which carrier to use. FTM surfaces SaferWatch information across the workflows where those decisions happen.

Carrier onboarding
SaferWatch lookup runs during carrier setup. Authority, insurance, and safety data populate the carrier record before the carrier is approved for use.
Load assignment
Compliance status is visible when a carrier is being selected for a load. Authority and insurance information are on the carrier record without requiring a separate lookup.
Dispatch controls
FTM can be configured to surface compliance warnings or restrict dispatch when carrier compliance information does not meet configured requirements.
Ongoing compliance refresh
Carrier compliance information can be refreshed through SaferWatch after onboarding, keeping authority, insurance, and safety data current as the carrier relationship continues.
Before and after

What Changes With A SaferWatch TMS Integration

Manual carrier verification adds time, creates inconsistency, and leaves compliance information disconnected from the records where teams make carrier decisions.

Without SaferWatch in FTM
Carrier authority checked manually through FMCSA or a separate tool
Insurance certificates tracked outside the carrier record
Compliance information not visible during load assignment or dispatch
Insurance expirations not flagged until after a problem occurs
Verification effort repeated for each new load or new team member
With SaferWatch connected to FTM
Authority status returned automatically from MC or DOT lookup
Insurance information stored on the carrier record in Salesforce
Compliance data visible during load assignment and dispatch
Insurance expiration information visible during carrier review and load assignment
Compliance data can be refreshed on an ongoing basis after onboarding
Carrier onboarding connection

Compliance Starts At Onboarding And Continues Through The Carrier Relationship

SaferWatch connects to FTM Carrier Onboarding so compliance verification is part of the carrier qualification process, not a separate step that happens before or after. Carriers that do not meet authority or insurance requirements can be identified during setup rather than at the point of dispatch.

From carrier setup to ongoing compliance
Compliance verification built into carrier onboarding, not bolted on after.
When a new carrier is set up in FTM, SaferWatch lookup runs as part of the process. Authority, insurance, and safety data populate the record. After onboarding, compliance information can be refreshed to keep the carrier record current.
Explore Carrier Onboarding
MC or DOT Number
SaferWatch Lookup
Compliance Data Retrieved
FTM Carrier Record Updated
Carrier Qualified for Use
Business outcomes

What Changes When Compliance Is Connected To Transportation Workflows

Authority and insurance visible at every decision point
Compliance information lives on the carrier record in Salesforce, available during onboarding, assignment, and dispatch without requiring a separate lookup each time.
Insurance expiration status visible during carrier review
Insurance expiration information is visible on the carrier record during carrier review and load assignment, so teams can see coverage status before making carrier decisions.
Less manual verification during onboarding
SaferWatch lookup retrieves authority, insurance, and contact data from the MC or DOT number, reducing the manual effort required to qualify a new carrier.
Configurable dispatch controls based on compliance status
FTM can be configured to surface compliance warnings or restrict dispatch activity when carrier authority or insurance information does not meet the requirements set for your operation.
Compliance data that stays current after onboarding
Carrier compliance information can be refreshed through SaferWatch on an ongoing basis, keeping authority and insurance status current throughout the carrier relationship.
Consistent compliance process across the team
When compliance information is part of the FTM carrier record and workflow, every team member works from the same data regardless of who last verified the carrier.
Related capabilities

Related FTM Capabilities

Highway
RMIS
Carrier Onboarding
Private Loadboard
SaferWatch Integration FAQ

Questions about carrier compliance and SaferWatch in FTM.

For questions specific to your compliance requirements, a specialist can walk through your use case.

Talk to a Specialist
The SaferWatch TMS integration returns carrier authority status, insurance information, safety data, and contact details based on the carrier’s MC or DOT number. That information populates the FTM carrier record in Salesforce and remains available throughout onboarding, assignment, and dispatch workflows.
SaferWatch primarily provides carrier authority, insurance, safety, and compliance information from FMCSA and related sources. Highway additionally focuses on carrier identity verification, fraud prevention, and carrier vetting. The two integrations serve complementary compliance purposes and can be used together within FTM depending on your carrier qualification requirements.
FTM can be configured to surface compliance warnings and, depending on your implementation, restrict dispatch activity when a carrier’s authority or insurance information does not meet configured requirements. The specific controls depend on how your compliance workflow is set up.
Carrier compliance information can be refreshed through SaferWatch on an ongoing basis after initial onboarding. The frequency and trigger for refresh depends on your configured implementation. FTM does not claim continuously real-time monitoring in all deployments.
SaferWatch data populates the FTM carrier record in Salesforce. Authority status, insurance information, safety data, and contact details remain on the carrier record after lookup, visible to the team during any subsequent workflow that references the carrier.
No. Organizations can deploy FTM inside an existing Salesforce environment or launch with Salesforce provisioned as part of implementation. Existing Salesforce licenses are not required before engaging with FTM.
Core FTM workflows can typically go live in approximately 14 days. SaferWatch integration configuration depends on your carrier onboarding process and compliance workflow requirements.
Carrier compliance inside Salesforce

See Carrier Compliance Connected To Every Transportation Decision

Bring one carrier your team currently verifies manually. We will show how SaferWatch authority, insurance, and safety information flows into the FTM carrier record and stays available throughout onboarding, dispatch, and ongoing carrier management.

Book Executive Demo Explore Carrier Onboarding
Core FTM workflows can typically go live in approximately 14 days. SaferWatch integration configuration depends on your compliance workflow requirements.
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