MacroPoint TMS Integration for Load Tracking | FTM

MacroPoint Integration

Bring MacroPoint Load Location Updates Into The FTM Load Record

Q: What happens if a location update is missing coordinates?

FTM creates a location record only when both latitude and longitude are present. If either coordinate is missing, the update is skipped so the load location history remains limited to valid GPS data.

Q: Do I need to change how I create loads in FTM?

No. The integration does not require changes to the load creation process. Once loads are created correctly in FTM, MacroPoint location updates are automatically matched and attached to the right load record.

Q: Can I add manual location entries alongside MacroPoint updates?

Yes. Manual location records can be added independently of MacroPoint. Manual and MacroPoint-sourced records are stored separately so the origin of each location entry remains clear.

Q: Does every load in FTM automatically get MacroPoint tracking?

No. Only loads enrolled in MacroPoint tracking receive automated location records through this integration.

The MacroPoint TMS integration brings GPS location updates into the FTM Load record in Salesforce. FTM then validates the coordinates and stores each valid update as a location record attached to the correct load. As a result, operations teams see location history inside FTM with less manual tracking entry and fewer routine check calls.

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From tracked load to location record in Salesforce

Tracked Load

MacroPoint monitoring active

MacroPoint Location Data

Latitude, longitude, timestamp

FTM Validates Coordinates

Records without lat/lon are ignored

Location Record Created in FTM

Attached to the correct load

Operations and Visibility

Location history on load record

4.9

AppExchange rating

14 days

Typical core go-live

110+

AppExchange reviews

Salesforce

Native platform

Automated load location updates

How The MacroPoint TMS Integration Keeps Load Location History In FTM

MacroPoint tracks truck locations during transit. In turn, FTM pulls the available GPS location data and stores each valid update as a related location record on the FTM Load in Salesforce. Therefore, teams can see where a load has been from inside FTM without switching systems or relying on routine check calls.

MacroPoint Provides

Latitude and longitude for tracked loads

Timestamp of each location update

Load identifier for matching to FTM

GPS updates for loads enrolled in MacroPoint tracking

FTM Does

Validates each update has both latitude and longitude

Creates a location record for each valid update

Attaches each record to the correct FTM Load

Stores location history on the load record in Salesforce

Ignores updates missing coordinate data

Valid Coordinates Required

FTM only creates a location record when both latitude and longitude are present in the MacroPoint data. Therefore, updates missing either coordinate are not stored, which keeps the location history on each load clean and reliable.

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How location data flows into FTM

How The MacroPoint TMS Integration Turns GPS Updates Into FTM Location Records

FTM connects to MacroPoint and pulls available location data for tracked loads. Next, each update with valid coordinates is processed and stored as a related location record on the matching FTM Load in Salesforce. Meanwhile, the load creation process stays the same for your team.

MacroPoint Tracks The Load

GPS updates collected for enrolled loads

FTM Pulls Location Data from MacroPoint

Latitude, longitude, timestamp, load identifier

FTM Validates Coordinates

Updates missing lat or lon are skipped

Location Record Created in Salesforce

Coordinates and timestamp stored

Location History on FTM Load Record

Visible to operations teams in Salesforce

The load creation process does not change. Once a load is correctly created in FTM, the integration handles location updates automatically for enrolled MacroPoint loads.

Location records in Salesforce

Every Valid Update Stored As A Location Record On The FTM Load

Each GPS update from MacroPoint that passes coordinate validation becomes a related record on the FTM Load in Salesforce. As a result, operations teams can review where a load has been, in sequence, without opening MacroPoint separately.

FTM Load Record

MacroPoint Active

Load information

Load Number

FTM-2026-08291

Carrier

Summit Freight Solutions

Origin

Chicago, IL

Destination

Atlanta, GA

Pickup Date

Aug 20, 2026

Tracking status

MacroPoint Status

Tracking Active

Last Location Update

Aug 20, 2026 at 11:34 AM

Location Records

7 updates

Location History: from MacroPoint

41.4534, -87.6821 Latest

Aug 20, 2026 at 11:34 AM

40.8923, -87.3012 MacroPoint

Aug 20, 2026 at 09:17 AM

40.1144, -86.9127 MacroPoint

Aug 20, 2026 at 07:02 AM

41.8827, -87.6233 MacroPoint

Aug 19, 2026 at 06:15 PM

Manual Locations Can Also Be Added

Teams can also add manual location entries to the FTM Load record. In addition, manual and MacroPoint-sourced locations are tracked separately, so the origin of each update remains clear.

Coordinate values and timestamps shown are illustrative. Actual data reflects what MacroPoint returns for each tracked load.

Why location visibility in FTM matters

Location History In Salesforce Means Less Time Chasing Updates

Check calls are one of the most time-consuming parts of freight operations. When MacroPoint location data flows automatically into the FTM Load record, however, your team has a location history to reference without calling the carrier or switching to a separate tracking platform.

Location history where your team already works

MacroPoint updates appear on the FTM Load record in Salesforce. As a result, operations teams see where a load has been without leaving the TMS or opening a separate tracking system.

Less manual entry from check calls

When GPS updates flow in from MacroPoint, teams spend less time manually recording location status from carrier calls. Instead, the location history builds automatically as the load moves.

Clean data through coordinate validation

Location updates without valid latitude and longitude are ignored. Therefore, only records with both coordinates are stored, keeping incomplete coordinate records out of the load’s location history.

Automatic load association using the MacroPoint load identifier

Each MacroPoint location update is matched to the correct FTM Load using the load identifier. Consequently, updates reach the right record without manual routing.

Before and after

What Changes When MacroPoint Location Data Flows Into FTM

Without the integration, location information lives outside FTM. As a result, operations teams may call carriers, switch to MacroPoint directly, or enter updates manually. With the integration, that location data moves into the FTM Load record automatically.

Without MacroPoint connected to FTM

Location status tracked by calling carriers directly

GPS updates only visible in MacroPoint, not in FTM

Location history entered manually in the TMS

Operations team switches platforms to find location data

No location record connected to the FTM Load

With MacroPoint connected to FTM

GPS updates stored automatically on the FTM Load record

Operations teams see location history inside FTM

Manual entry reduced for loads tracked through MacroPoint

Location data and load data stay connected in Salesforce

Only valid coordinate records stored, keeping data clean

Business outcomes

What Changes When MacroPoint Flows Into The FTM Load Record

Fewer check calls for tracked loads

When MacroPoint location updates appear automatically on the FTM Load record, operations teams have a location history to reference. As a result, fewer routine carrier check calls are needed for tracked loads.

Location and load data in one place

GPS updates from MacroPoint are connected to the FTM Load record in Salesforce. Therefore, operations teams can access location history from the same place they manage the load without switching platforms.

Less manual location entry

For loads enrolled in MacroPoint tracking, location records are created automatically from GPS data rather than entered by hand. Consequently, teams spend less time on data entry and more time on active dispatch decisions.

Clean location history through validation

FTM validates that each location update includes both latitude and longitude before creating a record. Therefore, incomplete data is not stored, keeping partial coordinate records out of the load’s location history.

Location history supports visibility conversations

When customers or internal teams ask about a load’s progress, operations teams have a location timeline available on the FTM Load record. In turn, they can reference that history during the conversation.

Automatic load matching

MacroPoint location updates are associated with the correct FTM Load automatically using the load identifier. As a result, teams do not need to manually route incoming location data to the right record.

Related capabilities

Related FTM Capabilities

Dispatch Console

Customer Portal

Carrier and Driver App

All Integrations

MacroPoint Integration FAQ

Questions about MacroPoint load tracking and FTM.

For questions about your MacroPoint account or setup, a specialist can walk through your configuration.

Talk to a Specialist

What does the MacroPoint integration do in FTM?

The MacroPoint TMS integration pulls GPS location data for tracked loads into FTM. Each update that includes valid latitude and longitude is stored as a related location record on the corresponding FTM Load in Salesforce. In addition, each location record includes coordinates and a timestamp. However, updates without both coordinate values are ignored and not stored.

Does this provide real-time location streaming?

The integration pulls available location data from MacroPoint and stores updates as location records in Salesforce. However, it is not a continuous real-time stream. Instead, the frequency and timing of updates depend on MacroPoint’s tracking intervals for the enrolled load and the integration configuration. For questions about tracking frequency, contact the FTM team or your MacroPoint account representative.

What happens if a location update is missing coordinates?

FTM only creates a location record when both latitude and longitude are present in the MacroPoint data. If either coordinate is missing, the update is skipped and no record is created. As a result, the location history on each load stays limited to valid GPS data.

Do I need to change how I create loads in FTM?

No. The integration does not require changes to your load creation process. Instead, once loads are created correctly in FTM, MacroPoint location updates are automatically matched and attached to the right load record.

Can I add manual location entries alongside MacroPoint updates?

Yes. Manual location records can be added to a FTM Load independently of MacroPoint. In addition, manual and MacroPoint-sourced records are stored separately, so the origin of each location entry remains clear on the load record.

Does every load in FTM automatically get MacroPoint tracking?

Only loads enrolled in MacroPoint tracking will have location data returned. Therefore, the integration processes updates only for loads that MacroPoint is actively tracking. Loads not enrolled in MacroPoint will not receive automated location records through this integration.

What do I need to set up the MacroPoint integration?

You need an active MacroPoint account with the relevant tracking configuration. The FTM implementation team handles the Salesforce configuration. Contact the FTM team to begin setup, and they will confirm the requirements based on your MacroPoint account type and tracking setup.

Automated load location tracking

See MacroPoint Location Updates On A Live FTM Load Record

Tell us how many loads your team tracks and how you currently handle location status. Then, we will show how MacroPoint location data appears on the FTM Load record in Salesforce, with the full location history attached.