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Enterprise Freight Brokerage Platform on Salesforce | FTM
For enterprise freight brokers · Salesforce-native since 2016

Control brokerage margin
across every lane, branch, and load.

Enterprise brokerages do not lose margin from one bad load. They lose it when quoting, coverage, carrier risk, dispatch, documents, billing, and customer data live in separate systems. FTM brings the full broker operating model into Salesforce so leaders can see margin risk before it becomes a month-end surprise.

Built for multi-branch brokerages Salesforce Enterprise included Core workflows live in as little as 14 days
FTM · BROKERAGE COMMAND CENTER LIVE
QUOTELANEMARGINNEXT STEP
Salesforce org · connected auto-refresh 4s
Carrier bid received · margin checked
4.9
AppExchange rating
10
Years on the AppExchange
14 days
Target core workflow launch
50 docs
AutoFill docs included monthly
Margin control at brokerage scale

Enterprise brokers do not need more activity. They need margin governance.

Quoted margin changes before the load closes

Accessorials, detention, carrier changes, and billing gaps can erase profit after the rep believes the load is won. Leaders need margin control while the load is still active.

Carrier risk is checked too late

Compliance, insurance, lane history, and service failures should surface before coverage, not after a branch has already tendered the freight.

Branch performance lives in separate reports

When each team runs its own spreadsheets, leaders cannot compare customer margin, carrier cost, rep productivity, and unbilled freight across the brokerage.

Billing delays hide cash and margin risk

A delivered load should not wait on a missing POD, a manually matched invoice, or a shared inbox. Every delay ties up working capital and weakens reporting.

The enterprise cost of disconnected brokerage systems
Margin drift across active loadsHidden until close
Branch-level reporting delayDays, not live
Executive visibility gapMargin leakage

FTM turns quoting, coverage, compliance, documents, billing, and reporting into one Salesforce operating layer. In the demo, we model impact against your load volume, branches, customers, and average margin.

Quote-to-cash operating model

Run every brokerage workflow as one governed pipeline.

Every quote, carrier decision, document, invoice, and margin event stays tied to the Salesforce account, load, branch, and customer relationship.

Qualify
Customer, lane, and margin fit
Price
Rules, history, approvals
Cover
Network, DAT, Truckstop
Govern
Compliance and risk checked
Launch
Docs parsed and attachedAutoFill
Track
Status, ETA, exceptions
Match
POD, invoice, accessorialsAutoFill
Invoice
Same record, clean close
Margin governance before coverage

Protect margin before a load ever moves.

Enterprise brokers win by deciding which freight deserves attention, which carrier should cover it, and which margin risk needs escalation before dispatch. FTM connects customer value, lane history, carrier cost, capacity signals, and approvals inside Salesforce.

Quote prioritization by value and fit

Rank opportunities by customer value, branch strategy, lane history, service requirements, and expected margin before a rep commits time.

Coverage decisions with margin guardrails

See carrier cost, accessorial exposure, compliance status, and margin while the load is still being covered, not after close.

Lane intelligence where teams work

Use historical price, win rate, carrier service, customer patterns, and branch performance without exporting a report.

Why enterprise brokers switch

What changes when brokerage operations run on one platform.

FTM replaces disconnected tools with a Salesforce-native operating layer for quote governance, carrier risk, branch visibility, documents, billing, and executive reporting.

WorkflowDisconnected StackFTM on Salesforce
Quote governanceRep judgment and spreadsheetsRules, history, approvals
Carrier riskChecked after coverageVisible before tender
Branch reportingSeparate exportsLive roll-up dashboards
DocumentsInbox and manual entryAutoFill creates records
Billing controlPOD chase and reworkInvoice from the load
Scaling volumeMore headcount, more toolsMore leverage per team
FTM AutoFill · Powered by Freight Graph AI

Turn freight documents into governed Salesforce data.

At enterprise volume, manual entry does not just waste time. It creates billing disputes, accessorial leakage, wrong rates, delayed invoices, and bad reporting. AutoFill reads inbound freight documents and creates structured Salesforce records with human approval.

Documents become data.
Rate confirmations, PODs, BOLs, invoices, and accessorial documents attach to the correct Salesforce load record.
Human approval stays in control.
Confidence scoring lets your team approve exceptions instead of retyping every field by hand.
Finance gets cleaner close data.
Invoice status, PODs, rates, and accessorials connect to the same operational record before month-end.
Carrier network governance

Standardize carrier decisions across every desk.

Enterprise brokerage teams need more than carrier onboarding. They need a governed carrier network with compliance, performance, lane history, and coverage behavior visible at the point of decision.

Self-serve carrier onboarding

Carriers complete W-9, COI, authority, and profile details through a branded portal. Documents attach to the carrier profile automatically.

Live compliance status

Insurance expiry, authority, and safety flags surface on every load before dispatch, so risk decisions happen before the freight moves.

Carrier scorecards

Track on-time performance, claims, compliance status, rate behavior, and lane fit so coverage teams choose carriers based on data, not memory.

Load board and private network access

Post to DAT and Truckstop, source from your approved network, and keep coverage activity tied to the Salesforce load.

Driver and carrier updates

Pickup, transit, delivery, POD upload, and exception updates move into Salesforce without turning every dispatcher into a status-call operator.

Branch-level carrier visibility

See carrier performance by branch, customer, lane, equipment, and service failure so the whole brokerage operates from the same network intelligence.

Dispatch console

Give every desk one operating picture.

Branch managers, dispatchers, customer teams, and finance should not work from different exports. FTM gives every team one live view of active freight, exceptions, documents, and billing readiness.

  • Post to DAT and Truckstop without leaving Salesforce
  • Live GPS, milestone, ETA, and exception status on every active load
  • Driver portal for pickup, transit, POD, and document upload
  • Exception alerts for late pickup, detention, missing POD, and billing risk
  • Multi-leg, multimodal, branch, and customer-specific workflows
  • Customer portal visibility that reduces inbound status calls
Executive operating visibility

The brokerage math executives need before month-end.

FTM brings gross margin, unbilled loads, accessorial exposure, invoice status, documents, and customer activity into the same Salesforce reporting layer.

Live
Margin by customer, lane, branch, and rep
no spreadsheet roll-up
POD
to-invoice workflow after delivery
cash-flow control
14
Days to target core workflow launch
scope modeled in demo
1
Platform for CRM, ops, portals, reporting
no middleware layer

In the demo, we map your monthly load volume, branch structure, customer mix, billing process, and average margin to estimate where operational leverage and margin control will show up first.

Model the impact for my brokerage
Enterprise Salesforce architecture

Salesforce-native is not a feature. It is the operating model.

Most broker TMS platforms sync to Salesforce through a connector. FTM runs on Salesforce, so brokerage operations use the same data model, security, automation, reporting, and governance layer.

Commercial and operations on one account

Customer history, quotes, loads, invoices, service issues, and margin live on the same Salesforce relationship record. No duplicate customer truth.

Executive reporting without exports

Roll up margin, branch performance, unbilled loads, customer revenue, and carrier scorecards in Salesforce dashboards. Every chart links to the record behind it.

Security and governance inherited

Role hierarchy, permissions, field-level security, audit trails, approval rules, and compliance controls apply to freight records. No second data layer to govern.

Salesforce included or existing org ready

If you already use Salesforce, FTM runs inside it. If you do not, FTM can include the Salesforce environment in the rollout. No separate platform project required.

Enterprise broker rollout

Price the platform around your operating model.

FTM is scoped around your users, branches, entities, integrations, AutoFill volume, reporting requirements, and rollout phases, not a generic small-team package.

Enterprise Broker Platform
Custom rollout plan
Built around branches · workflows · integrations · document volume
Walk away with a clear implementation path
Build my rollout plan
No blind quote · no generic package · model it on your operation
What gets scoped
  • Branch and entity structure
  • Salesforce environment and users
  • Quote-to-cash workflow configuration
  • Carrier onboarding and compliance tools
  • Load boards, accounting, and tracking integrations
  • AutoFill document volume and approval process

Running broker, carrier, and shipper workflows together? Book a combined platform demo.

Questions enterprise brokers ask

Before booking a platform demo.

Can FTM support a multi-branch or multi-entity brokerage?
Yes. FTM supports branch-specific users, pricing rules, workflows, approval paths, books, reporting, and carrier preferences while giving leadership roll-up visibility across the full brokerage.
Do we need to use Salesforce before buying FTM?
No. FTM can include your Salesforce environment as part of the rollout. If you already use Salesforce, FTM runs inside your existing architecture instead of creating another disconnected system.
How does FTM help protect brokerage margin?
FTM connects quote data, customer history, carrier cost, accessorials, documents, invoice status, and margin reporting to the same Salesforce records. Teams can see margin risk while the load is active, not after month-end.
Will it connect to DAT, Truckstop, accounting, and compliance tools?
Yes. FTM supports integrations for load boards, accounting platforms, carrier compliance, tracking, document automation, and related freight workflows. Your implementation plan scopes the exact systems your brokerage needs.
How fast can an enterprise brokerage go live?
Core brokerage workflows can go live in as little as 14 days, depending on data migration, branch complexity, integrations, and rollout scope. Larger deployments can be phased by team, branch, or workflow.
How customizable is it without breaking on updates?
Because FTM is built on Salesforce, custom fields, layouts, approvals, document templates, portals, dashboards, and automations can stay in your Salesforce environment instead of being overwritten by a separate TMS update.
30 minutes · Executive platform demo

See how FTM would run your brokerage.

Bring your branch structure, lane volume, carrier network, current tech stack, and most painful workflow. You will leave with a clear view of where FTM creates leverage first.

Book my demo
Built around your operation Clear implementation path Real answers from people who know freight

Let's Talk!

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