Driver App workflows
without phone calls.
Capture arrivals, departures, PODs, signatures, photos, and operational events directly from the field. Every action attaches to the same Salesforce load record dispatch is already working from.
Dispatchers spend too much time chasing information.
Transportation teams lose hours every day asking drivers for updates, documents, arrival times, delivery confirmation, and paperwork. The issue is not visibility. The issue is collecting accurate information from the field.
Information enters the operation where it happens.
Every driver action updates the same Salesforce load record used by dispatch, customer service, management, and finance. Nothing waits for someone to type it in later.
Six Driver App capabilities. One Salesforce load record.
Each capability writes to the same load record dispatch, customer service, and finance are already looking at.
Arrival & Departure Events
The clock starts and stops on its own, not when someone remembers to call it in.
POD Capture
The signed proof of delivery is in Salesforce before the truck leaves the dock.
Electronic Signatures
A signature captured on the phone is the same legal record as one on paper.
Exception Reporting
Problems get reported from the cab, not discovered at the next check call.
Driver Communication
Instructions reach the driver without a phone call interrupting either side.
Location & Status Updates
The load’s status reflects what is actually happening, updated as it happens.
Driver Location Requests Without ELD Access
Need a location update from a driver but don’t have access to the carrier’s ELD system? FTM can request a driver’s current location and return it directly to transportation workflows.
Many brokers and shippers do not have direct access to carrier ELD or telematics systems. FTM provides another visibility option when location updates are needed.
The Driver App feeds the Dispatch Console.
Information captured by drivers becomes operational intelligence for the rest of the company. The Driver App is not a separate product. It is the entry point.
Why the Driver App works better on Salesforce.
A driver app bolted onto a TMS has to sync its data somewhere. A driver app built on Salesforce writes directly to the record everyone else is already using.
All information lands directly inside Salesforce. No duplicate record or disconnected system sits between what the driver captures and what the rest of the company sees.
What better field data creates.
These are the operational shifts teams report after putting driver capture directly into Salesforce, not promises about specific numbers your operation will see.
Driver App views: One continuous record.
Every screen the driver touches writes to the same load. Nothing here is a separate app waiting to be reconciled.
Deploy without rebuilding your operation.
The Driver App works with how your drivers already operate. It does not require a new process before it can add value.
Questions teams ask before rolling out.
For questions specific to your fleet, a transportation specialist can walk through your use case.
See how driver updates flow through your operation.
Bring your dispatch workflow. FTM will show how Driver App, Dispatch Console, and Salesforce work together.
