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Highway

Highway Integration

Turn Carrier Verification Into Transportation Execution

Highway helps transportation organizations verify carrier identity, monitor compliance, reduce fraud risk, and qualify carriers. FTM connects that information to onboarding, carrier management, dispatch operations, reporting, and transportation workflows inside Salesforce.

Highway
Carrier verification data
Identity, authority, insurance, fraud signals
Identity
Authority
Insurance
Fraud risk
FTM on Salesforce
One carrier record connected to execution
Onboarding
Dispatch
Reporting
Billing
Salesforce
Native platform
46+
Integrations
14 days
Typical go-live
24
Countries
From verification to operations

Carrier Data Needs Operational Context

Verifying a carrier is only the first step. Transportation teams also need to know whether onboarding has been completed, which loads have been assigned, what performance history exists, and who approved the carrier for operational use.

Highway
Carrier Record
Carrier Onboarding
Load Assignment
Reporting

Highway verifies the carrier. FTM connects that verification to the carrier record, the onboarding workflow, the loads being assigned, and the reporting that leadership uses to understand carrier performance.

Verification data is an input. Transportation execution is the outcome. FTM connects the two.

Highway provides verification. FTM provides operational context.

From Carrier Verification To Transportation Workflows

Carrier qualification creates the most value when connected to transportation workflows rather than existing in a separate system.

Highway Provides
Carrier identity verification
Authority information
Insurance status
Compliance monitoring
Fraud prevention signals
FTM Connects It To
Carrier approval and onboarding
Load assignment and dispatch
Carrier record and history
Operational reporting
Workflow proof

How Highway Data Flows Into FTM

A supporting visual for how Highway carrier verification connects to onboarding, dispatch, and transportation workflows inside FTM.

Highway and FTM workflow connecting carrier verification to onboarding, dispatch, load execution, billing, and reporting

Example Highway workflow inside FTM, connecting carrier verification data to transportation operations.

Carrier onboarding

Accelerate Carrier Onboarding

Transportation teams often spend significant time collecting documents, validating carrier information, reviewing compliance requirements, and updating carrier records manually. Highway helps validate carrier information. FTM helps operationalize approved carriers.

Carrier Application
Carrier submits information
Highway Verification
Identity, authority, insurance, fraud check
FTM Carrier Record
Verification data connected to the record
Carrier Onboarding
Document collection and compliance review
Approved Carrier
Ready for load assignment

Every manual step between carrier application and approved carrier status represents administrative effort, delay, and risk. Highway reduces the verification burden. FTM provides the onboarding workflow, carrier record, and operational context that turn a verified carrier into an operational asset.

The result is a faster path from carrier application to first load, with the verification history and compliance record connected to every future interaction.

Faster carrier onboarding
Fewer manual verification checks
Better carrier records with verification history
Reduced administrative effort per carrier
Fraud prevention

Reduce Fraud Risk Before Load Assignment

Carrier fraud prevention is most effective before a load is assigned. Highway provides the verification layer. FTM connects qualification decisions to carrier records and operational workflows so the history is available at every future decision point.

Identity Verification
Confirm carrier identity before operational activity begins. Highway validates the carrier against authoritative data sources, connecting results to the FTM carrier record.
Authority Monitoring
Track carrier authority qualification status continuously. Changes in operating authority, safety ratings, and regulatory status surface inside FTM carrier records rather than requiring manual checks.
Insurance Validation
Maintain visibility into carrier insurance coverage requirements. Gaps, lapses, and coverage changes connect to the carrier record and compliance history in FTM.
Operational Visibility
Connect qualification decisions to transportation records. Verification history, approval status, and compliance flags remain accessible when carriers are assigned loads, reviewed for performance, or re-evaluated.
Why it matters before the load

Why Carrier Fraud Becomes An Operational Problem

Carrier fraud is not only a compliance issue. By the time it surfaces operationally, it has already become a dispatch issue, a customer issue, and a financial issue. The earlier a carrier is verified, the lower the operational risk across the entire transportation chain.

Carrier Application
Unverified carrier enters the network
Highway Verification
Identity, authority, and fraud signals checked
Approved Carrier
Carrier enters operational network
Load Assignment
Load assigned from verified pool only
Dispatch Risk
A fraudulent carrier assigned to a load creates an immediate dispatch failure. The shipment does not move. The customer does not know. The dispatcher has to rebuild coverage under time pressure.
Customer Risk
A missed delivery due to carrier fraud becomes a customer service failure. The customer sees a delay, not the compliance gap that caused it. The relationship absorbs the cost.
Financial Risk
Double brokering, cargo theft, and insurance gaps all have direct financial consequences. Highway verification before load assignment is substantially cheaper than remediation after the fact.
Where the data lives

One Carrier Record

Carrier identity, onboarding status, insurance information, compliance records, qualification decisions, assigned loads, communication history, and reporting remain connected inside the same carrier record in Salesforce.

FTM runs natively on Salesforce. Not integrated with Salesforce. Not synced to Salesforce. Every carrier record, load record, customer record, and compliance event lives in the same environment your business already uses.

When Highway data enters FTM, it does not sit in a separate compliance dashboard. It becomes part of the same carrier record that dispatch uses to assign loads, finance uses to manage payments, and leadership uses to evaluate carrier relationships.

Verification data and operational data become the same data.

Salesforce-native, not a separate compliance system
Carrier Record
Carrier
Identity verified by Highway
Contacts
Carrier team and communication history
Insurance
Coverage, limits, expiration tracking
Authority
Operating authority and safety status
Compliance
Highway verification and monitoring history
Documents
Rate confirmations, agreements, certificates
Loads
Assigned, in-transit, and completed
Reporting
Performance and compliance together
Salesforce-Native Does Not Mean Salesforce Required
Salesforce platform can be included as part of the FTM implementation at no additional platform cost. Existing Salesforce licenses are not required. Organizations can deploy FTM inside an existing Salesforce environment or launch with Salesforce provisioned as part of implementation.
Highway to invoice

From Carrier Approval To Invoice

Highway connects to the full FTM platform. Carrier verification is the beginning. The same carrier record that holds Highway data also connects to load execution, document collection, AutoFill, and billing.

Highway
Carrier Record
Load
POD
AutoFill
Invoice
Reporting

Highway verification is the entry point to the carrier relationship. Every load that carrier ever moves, every document collected at delivery, and every invoice generated from that delivery connects to the same carrier record that started with Highway verification.

AutoFill reads proof of delivery documents, matches the carrier and customer already on the load record, and populates the invoice automatically. The carrier verification that happened at onboarding connects directly to the billing workflow that closes out every load.

Carrier qualification, transportation execution, and financial workflows all live in the same Salesforce-native platform. Not integrated with each other. The same platform.

Explore AutoFill
Carrier to load

From Carrier Approval To Load Execution

Carrier qualification becomes more valuable when connected directly to transportation execution. Every step from Highway verification to operational load completion stays in the same platform.

Highway
Carrier identity and compliance verified
Carrier Qualification
Approval decision recorded in FTM
FTM Carrier Record
Full history, contacts, documents, loads
Load Assignment
Carrier selected from verified pool
Dispatch
Carrier receives load confirmation
Reporting
Performance tied to verification history

From first Highway verification to final load completion, the carrier record in FTM carries the full history. Every future decision about this carrier is better because the context is already there.

Who this is for

Built For Transportation Teams Managing Carrier Networks

Highway and FTM together serve transportation organizations that need to qualify, onboard, and manage carrier relationships at scale.

Freight Brokers
Manage carrier qualification and onboarding across growing carrier networks. Highway verification connects to every carrier record and every load assignment inside FTM.
3PLs
Improve carrier onboarding consistency and visibility across multiple clients and carrier pools. Qualification history and compliance records centralize in FTM.
Mixed Operations
Maintain carrier standards across multiple transportation models. A single carrier qualification framework that works across broker, carrier, and shipper operations.
Enterprise Transportation Teams
Centralize carrier information and workflows across teams, regions, and entities. Compliance, verification, onboarding, and performance in one Salesforce-native environment.
Highway Integration FAQ

Questions teams ask before connecting Highway.

For questions about your carrier onboarding workflows, a transportation specialist can walk through your use case.

Why integrate Highway with FTM?
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Highway verifies carrier identity, monitors compliance, and helps reduce fraud risk. FTM connects that verification data to carrier records, onboarding workflows, load assignment, dispatch operations, and reporting inside Salesforce. The integration turns carrier qualification into operational execution.
How does Highway support carrier onboarding?
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Highway validates carrier identity, authority, and insurance information as part of the onboarding process. FTM connects that validation to the carrier record, document collection workflow, and approval process inside Salesforce, reducing manual verification steps and improving onboarding speed.
Can Highway help reduce carrier fraud risk?
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Yes. Highway provides carrier identity verification, authority monitoring, insurance validation, and fraud prevention signals before load assignment. FTM keeps that verification history connected to every carrier record and operational decision point going forward.
Does FTM replace Highway?
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No. Highway remains the carrier verification, compliance monitoring, and fraud prevention platform. FTM manages the carrier records, onboarding workflows, load operations, and reporting that surround carrier relationships.
Can Highway data update carrier records automatically?
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Yes. Carrier verification results, compliance status changes, and monitoring alerts from Highway can connect to carrier records in FTM, keeping qualification history and compliance information current without requiring manual updates at each step.
Do we need Salesforce before implementing FTM?
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No. Salesforce platform can be included as part of the FTM implementation at no additional platform cost. Existing Salesforce licenses are not required. Organizations can deploy FTM inside an existing Salesforce environment or launch with Salesforce provisioned as part of implementation.
How does FTM manage approved carriers?
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Approved carriers in FTM have a complete carrier record that includes verification history, insurance and authority information, compliance status, assigned loads, performance history, documents, and contacts, all inside Salesforce. Dispatch teams assign loads from this verified carrier pool. Finance manages payments from the same record. Leadership sees performance reporting alongside compliance history.
Get started

Turn Carrier Qualification Into Transportation Execution.

See how Highway and FTM help transportation teams connect carrier verification, onboarding, dispatch operations, reporting, and transportation workflows inside one platform.

Go live in as little as 14 days  ·  No long-term contract required
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