Connect Warehouse Operations to Transportation in Salesforce
FTM is designed to bridge Entersoft WMS and Salesforce, so warehouse fulfillment events can inform transportation planning, carrier assignment, and shipment execution without manual data transfer between systems.
Warehouse and Transportation Running on Separate Systems
When warehouse fulfillment and transportation planning don’t share data, your teams spend time reconciling status, re-entering order details, and chasing updates across systems instead of coordinating freight.
Warehouse teams notify transportation teams by email or phone when orders are picked and ready for dispatch, creating delays and missed shipment windows.
Order details, weights, dimensions, and delivery addresses entered in the WMS are re-entered manually into Salesforce loads, introducing errors and wasting time.
Transportation teams can’t plan carrier assignment until they know an order is ready, but warehouse readiness isn’t visible in Salesforce without manual communication.
Warehouse Order to Carrier Dispatch: Coordinated in Salesforce
The integration connects Entersoft WMS warehouse order events with FTM’s Salesforce-based transportation management, bridging fulfillment readiness and shipment execution.
Warehouse Order
Order created in Entersoft WMS with items, quantities, and delivery details
Pick & Pack
Entersoft WMS directs picking and packing with optimized routing and packing station
Ready to Ship
Order reaches dispatch-ready state, can be surfaced to FTM when configured
FTM Load
Salesforce Load record associated with the warehouse order, carrier selection begins
Carrier Dispatch & Delivery
FTM dispatches carrier from Salesforce, shipment confirmation stored on Load record Shipment in transit, carrier tracking and delivery updates handled via FTM
Warehouse Fulfillment Data, Connected to Salesforce Transportation
When configured, the integration carries warehouse order data (order reference, commodity details, and dispatch readiness) from Entersoft WMS into FTM’s Salesforce Load record, so transportation planning can begin without manual re-entry.
The specific fields exchanged between Entersoft WMS and FTM depend on configuration. The diagram above illustrates the kind of data the integration is designed to carry, not a guarantee of every field.
Entersoft WMS Inventory Data in the Salesforce Context
FTM’s setup documentation identifies Entersoft WMS as a source of inventory data for Salesforce. When configured, inventory and fulfillment data (commodity weights, order completeness, dispatch readiness) can inform transportation decisions in FTM.
- Inventory data from Entersoft WMS surfaced in Salesforce workflows, confirmed FTM use case
- Order fulfillment status from WMS can be connected to FTM Load records when configured
- Commodity details, weights, and package information available for carrier planning in Salesforce
- Data exchange method (file transfer, API, or custom connector) confirmed per deployment
Carrier Coordination Built Around Warehouse Readiness
FTM manages transportation planning, carrier assignment, and dispatch from within Salesforce. When Entersoft WMS data is connected to FTM Load records, your transportation team can plan against confirmed fulfillment status, not estimated readiness.
- Salesforce Load records can be created or linked to Entersoft WMS warehouse orders when configured
- Commodity, weight, and delivery details from WMS inform carrier selection in FTM
- FTM’s full carrier integration suite (LTL, TL, and multi-carrier) is available once the Load is ready
- Dispatch confirmation, carrier details, and shipment records remain in Salesforce for audit and visibility
When Fulfillment Delays Affect Transportation Planning
Warehouse exceptions, delayed picking, incomplete orders, or blocked dispatch, can affect carrier scheduling and shipment timing. When configured, relevant exception states from Entersoft WMS can be surfaced in FTM, giving transportation teams visibility to adjust before a missed pickup.
- Pick delay or incomplete order, transportation team can adjust carrier pickup window
- Dispatch blocked, allows FTM to hold or reschedule carrier assignment before confirmation
- Short-shipped orders, commodity and weight discrepancies can be reflected in Salesforce loads
What Entersoft WMS Manages. What FTM Manages.
Entersoft WMS and FTM address different layers of the supply chain. The integration connects them, it does not replace either system.
- Warehouse space, bin management, and stock placement
- Optimized picking with intelligent algorithms and slotting
- Packing station operations and shipment error reduction
- Inventory tracking by lot, date, size, and serial number
- FIFO / FEFO inventory rules to minimize returns
- Directed replenishment and event-driven cycle counting
- Truck, driver, and delivery scheduling within the warehouse domain
- Cross-docking and 3PL / 4PL warehouse operations
- Salesforce-native transportation management, Loads, Lanes, and Shipments
- Carrier sourcing, assignment, and dispatch from Salesforce
- LTL, TL, and multi-carrier rate shopping and booking
- Shipment tracking and delivery updates connected to Salesforce records
- BOL generation, carrier compliance, and documentation
- Integration with 45+ carriers, ELDs, load boards, and accounting systems
- Warehouse data (from Entersoft WMS or other systems) surfaced in transportation workflows
What Changes When Warehouse and Transportation Share Data
Order details and commodity data from Entersoft WMS can flow into FTM loads, reducing manual re-entry and transcription errors.
When configured, dispatch readiness from the warehouse can be surfaced in Salesforce transportation workflows, reducing the emails and phone calls needed between teams.
Assign and book carriers against confirmed warehouse readiness (not estimated completion), reducing missed pickups and last-minute changes.
Warehouse order references, carrier assignments, and shipment confirmations sit together in Salesforce, one location for freight and fulfillment data.
More FTM Integrations for Enterprise Operations
Common Questions About the FTM + Entersoft WMS Integration
Connect Your Warehouse to Your Transportation Operations
See how FTM can bridge Entersoft WMS and Salesforce, bringing warehouse fulfillment data into transportation planning, carrier coordination, and shipment execution.
Questions about integration scope or Entersoft WMS compatibility? Contact us.
