LTL Rates, Pickup & Tracking with Daylight in Salesforce
FTM connects your Salesforce workflows to Daylight Transport’s API platform, delivering rate quotes, pickup requests, transit times, and shipment tracking data without leaving your CRM.
Illustrative workflow, capabilities confirmed during implementation
From lane quote to proof of delivery without leaving Salesforce
Every touchpoint in the Daylight freight lifecycle maps to a Salesforce action. Rates, pickups, tracking events, and fuel surcharge data flow into your records through a configured integration, eliminating manual portal work.
Specific capabilities depend on your Daylight account configuration and are confirmed with your FTM implementation team during setup.
Daylight rates & transit times in every quote
FTM queries Daylight’s Rate Quote and Transit Time APIs and returns competitive pricing alongside transit estimates inside your Salesforce opportunity or order, side by side with every other carrier you use.
- Zip-to-zip LTL rates with freight class and weight factors applied through Daylight’s API
- Transit time estimates returned with the rate, no secondary lookup required
- Daylight rates appear in FTM’s multi-carrier lane comparison
- Fuel surcharge percentage applied at quote time when retrieved via Daylight’s FSC API
- Rate data stored on the Salesforce record for audit and reporting
Book Daylight pickups from a Salesforce action
When a shipment is confirmed in FTM, a Daylight pickup request can be submitted through their API as part of your configured workflow. Confirmation numbers and pickup details are written back to the Salesforce record.
- Pickup requests submitted with shipment weight, pieces, and ready time from Salesforce data
- Daylight pickup confirmation number stored on the Salesforce shipment record
- Pickup window details surfaced inside your order workflow, reducing manual portal lookups
- Modification and cancellation flows available where Daylight’s API supports them
Dallas, TX 75001
Phoenix, AZ 85001
Shipment documents generated and stored in Salesforce
When document generation is supported by your Daylight account configuration, FTM can generate BOL documents and shipping labels and attach them directly to the Salesforce record, keeping your team out of the carrier portal for routine document retrieval.
- Bill of Lading generated and attached to the Salesforce shipment or order record
- Shipping labels generated and retrievable from within Salesforce where Daylight’s API supports it
- PRO number written to the record for downstream tracking and reference
- Documents stored as Salesforce Files, accessible to your team without separate logins
Document generation capabilities depend on Daylight’s API configuration for your account. Your FTM implementation team will confirm availability during setup.
Track Daylight shipments inside Salesforce
When configured, FTM polls Daylight’s Tracing API and surfaces shipment status events (in transit, out for delivery, delivered) on your Salesforce records. Your team can see current shipment status without accessing the carrier portal.
- Shipment status events pulled from Daylight’s Tracing API and written to Salesforce on a configured schedule
- Delivery confirmation and timestamp logged on the record when received
- EDI 214 (Motor Carrier Shipment Status) also supported for inbound status events, where enrolled
- Exception events surfaced on the record for proactive communication with customers
- Tracking history maintained on the Salesforce record for a complete audit trail
Additional Daylight capabilities in FTM
FTM supports Daylight’s Fuel Surcharge API and EDI transaction sets where your Daylight account is configured for them.
Daylight’s current fuel surcharge percentage retrieved at quote time via their FSC API and stored on the Salesforce rate record for cost accuracy and carrier comparison reporting.
Inbound EDI 214 transactions from Daylight carry shipment status events that FTM maps to Salesforce record updates. Requires EDI enrollment with Daylight Transport. Can be used alongside or in place of API-based tracing.
Inbound EDI 210 Freight Invoice transactions from Daylight can be matched to Salesforce shipment records for invoice reconciliation workflows. Requires separate EDI enrollment and trading partner setup with Daylight.
Daylight handles freight. FTM handles Salesforce.
A clear separation of responsibilities keeps your integration clean and maintainable.
What changes when you connect Daylight through FTM
The operational difference after connecting Daylight
Your team quotes, books, and tracks Daylight shipments inside the same Salesforce workflow they use for every other carrier, no separate logins, no context-switching, no manual data re-entry.
Rates, pickup confirmations, PRO numbers, tracking events, and delivery status are all written to your Salesforce records, making Daylight shipments visible to your whole team in the tools they already use.
With Daylight data structured inside Salesforce, your ops and finance teams can run reports on carrier costs, transit performance, and freight spend, without exporting spreadsheets from a separate TMS.
Common questions about the Daylight integration
Can’t find your answer? Our team is available to walk through the integration in detail.
FTM connects to 46+ carriers
Ready to connect Daylight
to your Salesforce?
Join 46+ carrier integrations already running inside Salesforce with FTM. Your Daylight rates, pickups, and tracking, inside your CRM.
