FedEx Freight Integration for LTL Rate Quotes
The FTM FedEx Freight integration lets teams request Economy and Priority LTL rate quotes directly from a Lane Quote in Salesforce. Then, FedEx returns the total net charge and estimated transit days for the selected service. As a result, users can compare current quote information without re-entering the lane on a separate website.
What does the FedEx Freight integration do in FTM?
FTM connects the Salesforce Lane Quote to FedEx Freight rating services. First, users choose Economy or Priority and request a quote using the freight details already on the record. Then, the integration displays the returned net charge and estimated transit days for comparison.
How do Economy and Priority quotes compare?
FTM lets you request FedEx Freight Economy and Priority rate quotes from the Lane Quote in Salesforce. Each service is requested separately. However, when users request both, they can compare the returned net charge and estimated transit days from the same Lane Quote.
For lanes where transit time is flexible, rate may be the primary factor. Therefore, FTM requests the Economy quote from the FedEx Freight API and returns the total net charge and estimated transit days to the Lane Quote.
For lanes where transit time is a key factor, users can request Priority. As a result, FTM returns the total net charge and estimated transit days for comparison on the same Lane Quote.
What freight details does FTM use for a rate request?
FTM uses the freight details available on the Lane Quote to build the FedEx Freight rate request. Therefore, accurate lane, commodity, packaging, and billing information helps FedEx calculate the most relevant quote available for that request.
What does the FedEx quote look like in FTM?
After a rate request, FTM displays the total net FedEx charge and estimated transit days returned for that service. In addition, teams can optionally store those values on Lane Quote fields for later reference. A new request may be needed to confirm current pricing.
Field labels, charges, and transit days shown are illustrative. For example, actual rates are calculated by FedEx at the time of request. In addition, estimated transit days are not a guaranteed delivery commitment.
How does the five-step FedEx Freight rating workflow work?
The workflow starts on an FTM Lane Quote. First, users confirm the lane and freight inputs. Next, they request Economy or Priority pricing. Finally, FTM displays the returned charge and estimated transit days, so teams can compare the available quote information in Salesforce.
What does FedEx return, and what does FTM manage?
FedEx calculates the rate information for the selected Freight service. Meanwhile, FTM builds the request from Lane Quote data and displays the returned values in Salesforce. Therefore, the carrier remains the source of the quote while FTM keeps the workflow connected to the transportation record.
Why request FedEx Freight rates from the Lane Quote?
When rate shopping happens on a separate website, teams copy the same lane and freight details into another system. In contrast, the FedEx Freight integration uses data already available in FTM and returns the quote information to Salesforce.
What changes when FedEx Freight rating connects to FTM?
Without the integration, teams leave the TMS and re-enter lane details to request a FedEx Freight quote. With the integration, however, they can send the Lane Quote data from FTM and review returned rate information in Salesforce.
What outcomes can connected FedEx Freight rating support?
Related integrations and capabilities
Questions about the FedEx Freight integration in FTM
For setup or account questions, the FTM team can help.
See FedEx Freight LTL rate quotes inside a live FTM demo
Tell us about the FedEx Freight lanes your team rates today. Then, we will show how FTM sends Lane Quote data to FedEx and displays returned Economy or Priority charges and estimated transit days in Salesforce.