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TForce Freight Integration for Salesforce

TForce Freight LTL Shipping, Connected to Salesforce

FTM is designed to connect TForce Freight LTL operations to Salesforce, bringing rate comparisons, electronic BOLs, pickup scheduling, and PRO tracking into the Salesforce workflows your freight team already uses.

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FTM · TForce Freight Shipment
Origin
Chicago, IL 60601
Destination
Atlanta, GA 30301
Freight Class
Class 70
Weight
1,840 lbs
Pallets
4 PLT
TForce Freight LTL, Standard
Est. transit: 2 business days
$412.50
Shipment Status PRO Assigned
PRO Number 088-04721950
Illustrative LTL shipment · not actual TForce pricing or tracking
Salesforce-Native TMS
LTL Freight Integrations
4.96 AppExchange Rating
AppExchange Since 2016
End-to-End LTL Workflow

From Salesforce Load to Delivered Freight: All in One Place

FTM is designed to connect each stage of a TForce Freight LTL shipment to the Salesforce Load record it belongs to, so your team can rate, book, and track freight without switching systems.

Salesforce Load
Origin, dest., commodity
Rate & Quote
Class, weight, accessorials
Electronic BOL
eBOL + pickup scheduled
PRO Tracking
Status on the Salesforce Load
Freight Docs
BOL, delivery receipt, POD
Salesforce Load
Origin, destination, commodity
Rate & Quote
Class, weight, accessorials
Electronic BOL
eBOL + pickup scheduled
PRO Tracking
Status on the Salesforce Load
Freight Docs
BOL, delivery receipt, POD

All capabilities are Available for Integration via the TForce Freight API. Deployment in FTM is configurable, not automatic. A TForce Freight account and API credentials are required.

LTL Rating

TForce Freight Rates, Accessible in Salesforce

FTM can call the TForce Freight Rating API to retrieve LTL rate quotes for a configured shipment, comparing available service options, estimated charges, and transit time before a BOL is created. Rates are returned based on freight class, weight, origin-destination pair, and applicable accessorials.

  • NMFC freight class and weight-based rate lookup
  • Accessorial charges: liftgate, residential, inside delivery, and others as supported
  • Estimated transit days returned alongside the rate
  • Account-based contract rates where enabled on the TForce account
Available for Integration
FTM · TForce LTL Rate Results
Shipment Details
Origin ZIP
60601
Dest ZIP
30301
Class / Wt
70 · 1,840 lb
Accessorials: Liftgate Delivery
TForce Freight LTL
Est. 2 business days · Direct
$412.50
Charge Breakdown
Base freight charge $338.20
Liftgate delivery $74.30
Total Estimated $412.50
Illustrative rates · not actual TForce Freight pricing
Shipment Creation & Electronic BOL

One Step from Salesforce Load to TForce eBOL

The TForce Ship API accepts shipment details, shipper, consignee, freight class, commodity, pallet count, and pickup request, and returns a TForce electronic Bill of Lading. FTM can submit that request directly from the Salesforce Load record.

  • Electronic Bill of Lading (eBOL)
    The TForce Ship API generates a BOL for the shipment, a freight document that accompanies the load, distinct from a parcel shipping label. The BOL includes shipper, consignee, commodity description, freight class, and pieces.
  • PRO Number Returned
    TForce assigns a PRO number to the shipment upon BOL creation, FTM can store this on the Salesforce Load for use in tracking and document retrieval.
  • Pickup Integrated in the Ship API
    The TForce Ship API covers rate confirmation, eBOL generation, and pickup scheduling in a single API call, so shipment creation and pickup booking can happen together when configured.
Available for Integration
Electronic Bill of Lading · TForce Freight
PRO Number
088-04721950
BOL Created
Shipper
Acme Corp
123 Industrial Dr
Chicago, IL 60601
Consignee
Southern Dist Co.
456 Commerce Blvd
Atlanta, GA 30301
Freight Description
Pieces
4 PLT
Weight
1,840 lb
Class
70
Description
Machine Parts, Palletized, NMFC 133860
Pickup Thu, Oct 15, 2026 · 10:00 AM, 2:00 PM
Illustrative BOL · not a real TForce Freight shipment document
Pickup Scheduling

Schedule TForce Pickups Without Leaving Salesforce

The TForce Pickup API supports creating, modifying, and canceling TForce Freight pickup requests. FTM can pass pickup location, ready time, and freight details when the Salesforce Load is ready for collection.

Schedule TForce Pickup
Pickup Date
Thu, Oct 15, 2026
Ready / Close
10:00 AM, 2:00 PM
Pickup Location
Acme Corp · 123 Industrial Dr, Chicago, IL 60601
Pallets: 4 · Weight: 1,840 lb Confirmed
Pickup Confirmation # PU-20261015-4721
Illustrative pickup confirmation · not a live TForce booking
Available for Integration
PRO Tracking

TForce PRO Tracking Connected to Salesforce Loads

FTM can call the TForce Tracking API using the PRO number to retrieve transit milestones and delivery status, displaying current freight location and estimated delivery on the associated Salesforce Load record.

FTM · TForce PRO Tracking
PRO Number
088-04721950
In Transit
Oct 16, 2026 · 9:14 AM
In transit, en route to destination
Nashville, TN Service Center
Oct 15, 2026 · 11:52 PM
Departed origin service center
Chicago, IL Service Center
Oct 15, 2026 · 4:38 PM
Freight picked up by TForce driver
Chicago, IL
Oct 15, 2026 · 7:00 AM
BOL created, shipment registered
Chicago, IL
Illustrative tracking · not a live TForce shipment
Available for Integration
Freight Documents

BOLs, Delivery Receipts, and Weight Certs: Connected to Salesforce

The TForce Documents API retrieves shipment documents by PRO number. FTM can request these documents and associate them with the Salesforce Load record, giving your team access to freight paperwork without visiting TForce’s website or calling customer service.

  • Bill of Lading (BOL): the primary freight contract document generated at shipment creation
  • Delivery Receipt: confirmation of delivery, signed by the consignee at the destination
  • Weight & Inspection Certificate: issued when TForce re-weighs or inspects a shipment in transit

Document availability depends on shipment status. Delivery receipts and inspection certificates are only available after the relevant carrier event has occurred.

Available for Integration
Freight Documents · Salesforce Load
PRO: 088-04721950 · Attached Documents
Bill of Lading
BOL-088-04721950.pdf
Available
Delivery Receipt
Awaiting delivery confirmation
Pending Delivery
Weight & Inspection Cert
Not applicable for this shipment
N/A
Illustrative document list · not real TForce Freight documents
Division of Responsibility

What TForce Handles. What FTM Handles.

TForce Freight Provides
  • LTL freight pickup, line-haul, and delivery across their national network
  • Account-based rate quotes returned through the Rating API
  • Electronic BOL generation, PRO number assignment, and pickup confirmation via the Ship API
  • Shipment tracking: transit milestones, terminal scans, and delivery status via the Tracking API
  • Freight documents: BOLs, delivery receipts, and weight/inspection certificates via the Documents API
  • Pickup creation, updates, and cancellations via the Pickup API
  • Claims filing and billing discrepancy submission (APIs listed as coming soon on the developer portal)
FTM Provides
  • Salesforce-native Load records: the central data object for shipment details, stops, and status
  • Integration orchestration: calling TForce APIs on behalf of configured Salesforce workflows
  • Pre-populating TForce shipment fields from Salesforce Load, stop, and commodity data
  • Surfacing TForce data, rates, PRO numbers, tracking events, documents, on Salesforce records
  • Multi-carrier management: TForce alongside Estes, XPO, FedEx, UPS, and other configured carriers
  • Reporting: TForce shipment data accessible within Salesforce reporting where configured
Business Benefits

What Changes When LTL Freight Connects to Salesforce

Less Duplicate Entry

Shipper, consignee, and freight details already stored in Salesforce are reused to populate TForce shipment requests, reducing manual re-keying between systems.

Shipment Visibility

TForce tracking events and PRO status appear on the Salesforce Load record alongside the rest of the freight operation, without logging into TForce’s website separately.

Faster Document Access

BOLs, delivery receipts, and available freight documents are retrievable from Salesforce using the PRO number, so your team doesn’t need to track down paperwork from TForce portals.

Connected LTL Operations

TForce Freight sits alongside other carriers in FTM, so your team can manage multi-carrier LTL operations, compare rates, and track freight from a single Salesforce environment.

Related Integrations

More LTL and Freight Integrations in FTM

Estes Express
LTL Freight
XPO Logistics
LTL Freight
FedEx
Parcel and Express
DHL Express
International Shipping
Frequently Asked Questions

Common Questions About the FTM + TForce Freight Integration

You need an active TForce Freight shipping account and API credentials obtained through the TForce Freight Developer Portal (developer.tforcefreight.com). TForce uses OAuth authentication for API access. To begin an integration, TForce requires you to register on the developer portal and contact their Solutions Development team at [email protected]. Access to specific features such as account-based contract rates may depend on your TForce account tier and agreement.
TForce LTL rates are based primarily on freight class (NMFC classification), weight, and origin-destination lane. Freight class, ranging from Class 50 to Class 500, is determined by the commodity’s density, storability, handling difficulty, and liability. The class must be set correctly on the Salesforce Load or commodity record before the rating API is called. An incorrect freight class can result in a rate discrepancy or a weight and inspection certificate being issued by TForce in transit.
A Bill of Lading (BOL) is the freight contract document created at shipment origination, it describes what was shipped, from whom, to whom, and under what terms. It is not a parcel shipping label. A Delivery Receipt is the document signed by the consignee (or their representative) at the destination when the freight is delivered. A Proof of Delivery (POD) typically refers to the delivery receipt image returned by the carrier API after delivery is confirmed. These are distinct documents; FTM retrieves whichever documents TForce makes available for a given PRO number through the Documents API.
When FTM creates a TForce shipment, the PRO number returned is stored on the Salesforce Load record. FTM can then call the TForce Tracking API using that PRO number to retrieve transit events, terminal scans, in-transit status, and delivery confirmation, and surface them on the Load. The frequency and method of tracking updates depend on how FTM is configured for your deployment. Tracking data is sourced from TForce’s network and reflects their scan events, not real-time GPS positioning.
TForce Freight was formerly known as UPS Freight. UPS sold its LTL freight business in April 2021, and it now operates independently as TForce Freight under TFI International. TForce Freight is a separate company from UPS; it is not part of UPS parcel shipping, and the two use different carrier accounts, APIs, and service networks. FTM’s TForce Freight integration uses the current TForce developer portal at developer.tforcefreight.com, not the legacy UPS Developer Kit or UPS APIs.
As of October 2026, TForce Freight lists invoicing, claims submission, and billing discrepancy APIs on their developer portal as “coming soon.” These capabilities are not yet available through the TForce API. The TForce APIs that are currently documented, rating, shipment creation and BOL generation, pickup scheduling, PRO tracking, and document retrieval, can be connected through an FTM implementation, subject to confirmation of the actual integration scope for your deployment. Invoice and claims functionality may become available as TForce’s API platform expands.
Get Started

Bring TForce Freight Operations Into Salesforce

See how FTM can bring TForce Freight LTL rates, electronic BOLs, PRO tracking, and freight documents into the Salesforce workflows your freight team already uses.

Questions about TForce Freight account setup or API credentials? Contact our team.

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