For enterprise carriers
On Salesforce since 2016
Every terminal.
Every driver.
Every customer.
One Salesforce platform.
FTM gives enterprise carriers a single operating platform for dispatch, driver communication, customer management, financial visibility, and workflow automation built inside Salesforce.
FTM · Carrier Command Center
Live
Revenue · MTD
$8.4M
↑ 14.2% vs last month
Gross Margin
21.8%
↑ 2.3 pts
On-Time
96.4%
↑ 0.8 pts
Active Loads
842
↑ across 4 terminals
Load #
Route
Status
Margin
FTM-4401
In Transit
22.4%
Chicago → Detroit
J. Reyes · TRL-22
FTM-4402
Delivered
18.9%
Dallas → Houston
M. Torres · TRL-08
FTM-4403
At Pickup
19.1%
Atlanta → Nashville
D. Kim · TRL-15
FTM-4404
In Transit
24.6%
LA → Phoenix
R. Patel · TRL-31
4.9 ★
AppExchange rating
10+ Years
AppExchange ISV partner
46+ Integrations
Telematics, ERP, compliance
24 Countries
Carrier operations supported
250 Locations
Customer sites served
14 Day Target
Go-live, or first month free
Why enterprise carriers choose FTM
Not just another TMS.
Not just another TMS.
A different architecture entirely.
McLeod, TMW, and other standalone TMS platforms were built before CRM and TMS were expected to share a data model. FTM starts where they stop.
Capability
Traditional TMS
FTM on Salesforce
CRM integration
Separate system, API connector required
Native Salesforce CRM, same record
Data model
Siloed TMS database, sync required
Single Salesforce data model, always live
Reporting
Separate BI tool or exports required
Native Salesforce dashboards, no extra license
Security & compliance
Additional security review required
Salesforce SOC 1/2, ISO 27001, GDPR inherited
Customization
Vendor-controlled, change request process
Salesforce admin-configurable, no code required
AI readiness
Requires separate AI pipeline and data export
Einstein AI runs directly on freight data
Implementation
Months-long deployment projects
Core workflows live in as little as 14 days
The enterprise problem
Growth creates complexity. Complexity destroys margin.
Every terminal you open, every driver you add, every customer you onboard pushes your operation further from visibility and closer to fragmentation.
Today: Fragmented
Dispatch Software
Siloed
Accounting / ERP
Manual sync
Tracking / Telematics
Separate login
CRM / Customer Data
Disconnected
Documents / BOLs
Email threads
Reporting / BI Tool
Stale data
→
With FTM: Unified
Dispatch on Salesforce
Live
Financial Visibility
Same record
Driver & Load Tracking
Real-time
Customer Operations
360° view
Document Capture
AutoFill AI
Native Dashboards
Always live
The cost of fragmentation
Enterprise carriers do not lose money because trucks stop moving.
They lose money because information stops moving. Every gap between systems is a gap where revenue leaks.
Delayed Invoicing
POD sitting in an email means the invoice is not sent. Every day of delay is a day you fund your customer’s freight.
Settlement Errors
Driver and owner-operator pay calculated manually leads to disputes, overpayments, and time wasted correcting runs.
Missed Accessorials
Detention, layovers, and fuel surcharges that live in disconnected notes never make it onto the invoice. That revenue is gone.
No Profitability View
Without lane-level or customer-level margin data, growth decisions are guesses. The worst lanes look just like the best ones.
Duplicate Work
The same data re-entered into three systems is triple the labor and triple the error rate. Headcount grows with volume instead of with revenue.
Terminal Blind Spots
Regional managers operate in isolation. Corporate cannot see what is happening across terminals until the month closes and the spreadsheets come in.
Platform capabilities
Not another point solution. A complete operating platform.
Every capability runs on the same Salesforce data model. No API bridges. No sync delays. No second login.
01
Unified Dispatch & Visibility
↑ Loads per dispatcher
Manage every shipment, driver, and terminal from one live operational console. Dispatchers stop switching screens. Managers stop chasing updates.
Assign drivers and equipment from the same load record
Live GPS, driver status, and ETA without calling the driver
Exception alerts surface before customers notice delays
Multi-leg and multi-mode loads handled natively
LoadRouteETAStatus
FTM-4401
CHI → DET
2h 40m
Transit
FTM-4402
DAL → HOU
Delivered
POD In
FTM-4403
ATL → BNA
1h 15m
Pickup
02
Driver & Owner-Operator Experience
↓ Check calls. ↑ POD speed.
Drivers update status, capture documents, and get load details from a mobile app. Your office sees it instantly on the same load record.
Driver mobile app with load details, pickup instructions, and delivery confirmation
BOL and POD photo capture directly to the Salesforce load record
Digital signature on delivery eliminates paper chasing
Owner-operator settlement auto-calculated from load data
Hours-of-service and e-logbook integration for compliance
03
Customer Visibility Portal
↑ Retention without extra headcount
Customers track their freight themselves. Fewer inbound calls. Better service perception. All shipment history in one place, available 24/7.
Branded customer portal with live shipment tracking
Automated notifications on pickup, transit, and delivery events
Document access: BOLs, PODs, and invoices available on demand
Customer-level margin and volume reporting inside Salesforce
04
Financial & Settlement Visibility
Faster cash cycle. Fewer disputes.
FTM connects the load record to the invoice. POD captured triggers the invoice workflow. Settlement pulls from the same data. No re-entry. No gaps.
POD-to-invoice automation shortens the cash cycle
Accessorials captured at load creation, not discovered later
Driver and owner-operator settlements auto-calculated
Profitability by customer, lane, equipment, and terminal
AR aging and invoice status in native Salesforce dashboards
LaneRevenueMargin
CHI → DET
$142,400
24.6%
DAL → HOU
$98,200
21.2%
LAX → PHX
$67,800
14.1%
05
AI Document Automation
Seconds, not minutes per document
FTM AutoFill reads BOLs, rate confirmations, and freight invoices. Structured data lands in the Salesforce load record before a human touches a keyboard.
Reads BOLs, PODs, rate confirmations, and carrier invoices
Structured data auto-populates the load record with confidence scoring
Eliminates transcription errors that cause billing disputes
50 AutoFill documents included every month to start
Driver & field operations
Driver operations without phone calls.
Every check call a dispatcher makes is a load they are not covering. FTM’s driver app moves status updates, document capture, and signatures to the driver’s phone, automatically reflected in Salesforce.
Load details on device
Pickup instructions, delivery contact, and special requirements sent directly to the driver.
BOL & POD capture
Drivers photograph documents on delivery. Images attach to the Salesforce load record instantly.
Electronic signatures
Consignee signs on the driver’s device. No paper. No chasing scanned documents.
Real-time GPS status
Location and status updates flow to the dispatch console without the driver needing to call.
QR & barcode scanning
Scan load barcodes at origin and destination to timestamp arrivals and departures automatically.
Owner-operator support
Owner-operators access their own loads, documents, and settlement summaries through the same app.
FTM Driver App · Active Load
Live
Load FTM-4401
Chicago, IL → Detroit, MI
Arrived at pickup
Done
BOL captured
Done
Depart & update status
Next
Capture POD on delivery
Pending
Consignee signature
Pending
ShipmentRouteETADocs
FTM-4401
CHI → DET
In Transit
BOL
FTM-4402
DAL → HOU
Delivered
POD + INV
FTM-4403
ATL → BNA
At Pickup
Pending
Customer visibility
Give customers visibility without adding headcount.
Enterprise carriers compete on service, not just price. FTM’s customer portal gives your shippers real-time shipment visibility and document access without a single inbound call to your team.
Branded self-serve portal
Customers log in to track their own freight, download BOLs and PODs, and view invoice history. Available 24/7 without dispatcher involvement.
Automated status notifications
Pickup, transit, and delivery events trigger customer notifications automatically. No dispatcher sends status emails manually.
Fewer inbound service calls
When customers can see shipment status themselves, check call volume drops. Your team focuses on exceptions, not status updates.
Customer-level reporting in Salesforce
On-time performance, load volume, and revenue by customer live inside Salesforce. Account management and retention decisions happen on real data.
Multi-terminal operations
Run every terminal from one platform.
Enterprise carriers operate in regions, not rooms. FTM gives corporate leadership visibility across every terminal while giving regional managers the tools to run their operations independently.
Corporate visibility across all terminals
Revenue, margin, load volume, and on-time performance rolled up from every terminal into native Salesforce dashboards. Real-time, not month-end.
Standardized workflows across locations
Dispatch, invoicing, and driver workflows run the same way at every terminal. Acquisitions get onboarded to a standard, not a workaround.
Role-based access and governance
Terminal managers see their data. Regional VPs see their region. Corporate sees everything. Salesforce security handles it with no custom code.
Acquisition-ready architecture
When you acquire a new carrier or terminal, FTM’s Salesforce foundation means onboarding a new business unit is a configuration project, not a platform migration.
Terminal Performance · All Regions
Live
Chicago Terminal
Midwest Region
284 loads
24.1%
Dallas Terminal
South Region
198 loads
21.4%
Los Angeles Terminal
West Region
211 loads
16.8%
Atlanta Terminal
Southeast Region
149 loads
22.9%
Why Salesforce native matters
Most TMS platforms integrate with Salesforce. FTM runs inside it.
That single distinction removes an entire category of complexity: the integration layer, the sync failures, the duplicate records, and the second security review.
Other TMS
With Salesforce integration
Separate application with API connector to Salesforce
Data syncs on a schedule. Reports are always behind.
Two separate logins and user management systems
Second security and compliance review required
Integration breaks. Support tickets. Wait for patches.
AI tools cannot run on freight data without additional setup
FTM
Native Salesforce application
Runs directly inside your Salesforce org. Same data model.
Real-time data. Dashboards update as loads move.
Salesforce SSO. One login. One user administration.
SOC 1/2, ISO 27001, GDPR compliance inherited from Salesforce
No integration layer. Nothing to break. One vendor.
Einstein AI and Salesforce Flow run directly on freight data
Enterprise Security, Inherited
Salesforce’s enterprise security stack applies to your freight data from day one. No separate security audit for the TMS layer.
Automation Without Code
Salesforce Flow and Apex handle your operational automation. No middleware. No custom webhooks. Your Salesforce admin can own it.
One Reporting Layer
Freight data, customer data, and financial data in the same Salesforce org means one set of reports, one set of dashboards, no BI license.
Enterprise outcomes
What changes when operations run on one platform.
These are the outcomes enterprise carrier leadership measures. Adjust the inputs to your operation in the demo to see the numbers specific to your business.
Same-day
POD-to-Invoice Cycle
When POD capture triggers invoice creation automatically, DSO drops and cash flow improves without adding AR headcount.
60%+
Reduction in Manual Data Entry
AutoFill, driver app updates, and automated workflows eliminate the majority of repetitive administrative work across the operation.
100%
Terminal Visibility
Corporate leadership sees every terminal’s load volume, margin, and operational KPIs in real time without waiting for regional reports.
More loads
Per Dispatcher
When dispatchers stop switching systems, check-calling drivers, and retyping documents, throughput increases without adding headcount.
0 missed
Accessorial Revenue
Detention, layovers, and fuel surcharges captured at load creation make it onto the invoice. Accessorial revenue that previously fell through the gaps is recovered.
Scale without
Adding Systems
New terminals, acquisitions, and service lines add to the same platform. Growth does not create new integration projects or new vendor relationships.
Executive ROI
The numbers carrier executives actually track.
Enterprise carrier CFOs and COOs evaluate platforms on operational leverage, not feature lists. These are the metrics FTM moves.
DSO reduced
Shorter Invoice Cycles
POD-to-invoice automation closes the gap between delivery and cash collection. Days Sales Outstanding drops when invoicing is no longer a manual step.
0 disputes
Fewer Settlement Disputes
Driver and owner-operator pay auto-calculated from load data eliminates the discrepancy between what was dispatched, delivered, and paid.
More loads
Per Dispatcher
Dispatchers who stop check-calling and re-keying documents handle more loads per shift. Volume scales without proportional headcount growth.
Live always
Terminal Profitability Visibility
Margin by terminal, lane, customer, and equipment visible in real time. Decisions happen on current data, not last month’s export.
Faster close
Month-End Close
When freight data, invoices, and settlements live in one system, month-end reconciliation stops being a multi-day manual process.
Lower CAC
Fewer Admin Hires Per Dollar Grown
Automation absorbs the administrative load that growth creates. Revenue per headcount improves as operations scale on the same platform.
Verified AppExchange review
A verified AppExchange customer story.
★★★★★
“Tellevamos operates over 80 trucks across multiple warehouses, moving more than 3,500 loads to 250 locations each month. For two years our previous TMS/ERP provider could not deliver a web portal for client visibility. FTM launched a fully customizable Customer Portal in days and helped us automate document generation, load assignments, status updates, fleet management, and traceability.”
80+
Trucks operated
3,500+
Loads per month
Days
To launch portal
CL
Implementation
Configuration, not construction.
FTM is not a custom software project. Core carrier workflows can be live in as little as 14 days because FTM is built on Salesforce’s proven infrastructure.
1
Days 1–3
Org provisioning & configuration
Salesforce org setup, FTM installation, user roles, and terminal structure configured to your business.
2
Days 4–8
Data migration & workflow setup
Customer records, carrier data, equipment profiles, and lane history migrated. Core workflows activated.
3
Days 9–12
Integration connections & testing
Accounting, telematics, load board, and document integrations connected and tested against live loads.
4
Days 13–14
Team training & go-live
Dispatcher, driver, and admin training complete. Operation goes live on FTM with implementation team support.
Go live in as little as 14 days or your first month is on us.
This is a real commitment, not a marketing claim. FTM’s Salesforce-native architecture means deployment is configuration, not a year-long implementation project.
Core dispatch and driver workflows live in 14 days
No surprise integration projects mid-implementation
Dedicated implementation specialist assigned to your org
Salesforce Enterprise included
You do not need an existing Salesforce subscription. FTM includes the Salesforce Enterprise licenses your operation needs.
Migration from existing TMS supported
Customer, carrier, lane, and load history migrate from your current system. Your historical data does not stay behind.
Multi-terminal rollouts available
Start with one terminal and expand the rollout to additional locations using the same platform configuration.
Ecosystem integrations
Connect FTM to your existing ecosystem.
FTM’s 46+ native integrations connect telematics, accounting, load boards, compliance, and document systems without a middleware layer.
Telematics
Accounting
ERP
Load Board
Tracking
Compliance
Enterprise FAQ
Questions executive buyers ask.
For anything not covered here, a transportation specialist is available to walk through your specific operation.
Can FTM support multiple terminals and regions?
+
Yes. FTM uses Salesforce’s native data architecture to support multi-terminal, multi-region, and multi-entity operations from a single org. Corporate leadership gets consolidated visibility while each terminal operates with the appropriate level of access and autonomy. Role-based access controls which users see which terminal’s data without any custom code.
Can carriers also run brokerage divisions in FTM?
+
Yes. FTM supports mixed carrier and brokerage operations on the same platform. Asset-based transportation and brokered loads coexist in the same Salesforce org, with shared customer records, financial reporting, and workflows. Many FTM carrier customers run both models.
Does FTM include Salesforce licenses?
+
Yes. FTM includes Salesforce Enterprise licenses. You do not need an existing Salesforce subscription to run FTM. If your organization already uses Salesforce, FTM installs into your existing org and your freight data coexists with your other Salesforce data on the same platform.
How long does implementation take?
+
Core carrier workflows go live in as little as 14 days. This is possible because FTM is built on Salesforce’s infrastructure, which means deployment is configuration rather than custom software development. Larger multi-terminal rollouts may take longer, but the first terminal typically goes live within two weeks. If core workflows are not live in 14 days, your first month is free.
Can we migrate data from our current TMS?
+
Yes. FTM supports data migration from your existing TMS. Customer records, carrier profiles, lane history, and load data can be imported into Salesforce. The implementation team manages the migration as part of the go-live process.
How does driver communication work?
+
Drivers use the FTM driver mobile app to receive load assignments, view pickup and delivery instructions, update status, and capture documents including BOLs and PODs with their phone camera. Status updates appear instantly in the Salesforce load record without a dispatcher needing to call. Electronic signatures are also supported on delivery.
Can we customize workflows and fields?
+
Extensively. FTM runs on Salesforce, which means any workflow, field, layout, or automation your operation requires can be configured using standard Salesforce tools. Your internal Salesforce admin can manage customizations, or the FTM team can handle them. You are not locked into a vendor’s fixed workflow.
How does FTM handle owner-operator settlements?
+
FTM calculates owner-operator settlements automatically from load data. Pay rates, fuel adjustments, and deductions are configured per driver or owner-operator profile. Settlement statements generate from the same load record that holds the customer invoice, eliminating the reconciliation step that typically requires manual work.
See what your operation looks like on one platform.
An executive demo walks through your specific terminal structure, load volume, and operational model. No generic slides.
Includes Salesforce Enterprise · Go live in as little as 14 days · No long-term contract required
