JP Express integration

JP Express LTL rates, connected.

Q: Does the JP Express integration book shipments?

No. The documented FTM class is rate-only, so booking is not implemented in this integration.

Q: Which shipment fields are required for a JP Express rate?

FTM requires configured JP Express credentials and Lane Quote data that includes pickup and delivery locations, freight class, weight, handling units, payor, and payment method. COD status is also included in the documented request structure.

Q: Can one request include multiple pallets or freight classes?

Yes. Multiple RateParameter elements can be added to the SOAP request, so the request structure can represent more than one pallet or class entry.

Q: What happens when JP Express does not return a usable rate?

If the response is unsuccessful, missing, invalid, or zero, FTM falls back to a no service availability message.

Q: What is needed to activate the JP Express integration?

You need JP Express web service credentials, an account number, populated Lane Quote fields, endpoint access, and the appropriate Salesforce class permissions.

Request an account-specific JP Express LTL rate from an FTM Lane Quote in Salesforce. Because shipment details already live on the record, your team can quote without re-entering the same freight data on another website.

Live SOAP rate retrievalSalesforce native workflow

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FTM Lane QuoteConnected

OriginIrvine, CA

DestinationNew York, NY

Freight classClass 50

Weight300 lb

Units1 pallet

JP Express net chargeExample interface

$1,125.50

Illustrative data only. Actual results depend on account credentials and lane availability.

SOAPDirect rate request

1 actionFrom the Lane Quote

LTLDomestic point rating

SalesforceResult in your workflow

Five step workflow

How the JP Express integration retrieves an LTL rate

First, FTM uses the shipment information already entered on the Lane Quote. Then it sends a structured SOAP request and returns the carrier response to the same Salesforce workflow.

Open the Lane Quote

First, the user opens the relevant Lane Quote record in FTM.

Confirm freight inputs

Next, FTM uses origin, destination, freight class, weight, units, payor, and payment method.

Request the JP Express rate

Then, the integration authenticates with the configured JP Express account and calls GetRates.

Parse the response

Afterward, FTM reads the first net charge returned in the JP Express XML response.

Review the result

Finally, the net charge appears in the Lane Quote context, or FTM reports no service availability.

Current integration scope: This workflow supports LTL rate retrieval. Booking is not implemented in the documented JP Express integration class.

Data in, rate out

Use the Lane Quote data your team already entered

Because FTM maps Lane Quote fields into the JP Express request, users do not need to start another quoting session. In addition, the returned value stays connected to the Salesforce record where the team is already working.

Inputs sent to JP Express

FTM builds the request from required account and shipment values.

OriginZIP code

DestinationZIP code

FreightClass and weight

HandlingPallet count

PaymentPayor and method

AccountConfigured credentials

Response shown in FTM

After JP Express responds, FTM parses the first rate value for the user interface.

Net charge returned as a readable value
No service availability fallback for missing, zero, or invalid results
Request and response traces available for troubleshooting
Result stays within the Lane Quote workflow

For calculations: Although the documented controller exposes a string for the interface, the value can be persisted to a Decimal field when arithmetic is required.

Clear integration scope

What the JP Express integration does today

The current FTM implementation is deliberately specific. Therefore, teams can evaluate the connection based on the live function that is documented, without confusing it with a broader booking or shipment-management suite.

Included now

Account-specific LTL rate retrieval

FTM sends Lane Quote data to the JP Express GetRates SOAP operation. As a result, users can review the returned net charge in Salesforce.

Not included in this class

Booking and downstream execution

However, the documented integration class does not book freight. Tracking, pickup, documents, tendering, invoicing, and remittance are not presented here as active features.

Why connect rating

A cleaner way to bring JP Express pricing into daily quoting

Instead of moving between disconnected systems, the user initiates the request from the active Lane Quote. Consequently, the rate check supports a more consistent workflow for the operations and pricing teams.

Fewer repeated inputs

Because FTM reuses the record data, users avoid entering core freight details a second time.

A connected result

Moreover, the JP Express rate appears in the Salesforce context where the quote is managed.

Graceful fallback

If no valid rate is returned, FTM provides a clear no service availability result instead.

Before and after

Keep the JP Express rate request inside FTM

Without a connection, a user may need to move shipment details into a separate carrier workflow. With the JP Express integration, however, the request begins from the Lane Quote.

Without the integration

Leave the active Salesforce workflow
Re-enter core shipment details
Move the result back manually
Risk separating the rate from its quote context

With the integration

Start from the FTM Lane Quote
Reuse mapped freight inputs
Send the SOAP request directly
Review the net charge in Salesforce

Practical outcomes

What FTM users gain from JP Express rate retrieval

Quicker rate checks

First, users can initiate the JP Express request from the record they already have open.

Account-based pricing

Next, FTM authenticates with the configured JP Express rate account rather than using generic pricing.

Consistent mapping

In addition, supported freight classes are mapped into the class codes expected by the carrier request.

Payment context

Likewise, the request can include payor and payment method values such as shipper, consignee, prepaid, or collect.

Operational feedback

When a usable rate is unavailable, the user receives a clear fallback message instead of an unexplained blank.

A Salesforce-native experience

Finally, the result can support quoting without forcing the user into a separate daily interface.

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JP Express FAQ

Questions about the JP Express integration

For setup guidance, the FTM team can review account access, required Lane Quote fields, and deployment prerequisites.

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What does the JP Express integration in FTM do?

The integration requests a domestic LTL rate from the JP Express SOAP GetRates operation. Then FTM parses the returned net charge and makes it available in the Lane Quote interface.

Does the JP Express integration book shipments?

Which shipment fields are required for a JP Express rate?

Can one request include multiple pallets or freight classes?

What happens when JP Express does not return a usable rate?

What is needed to activate the JP Express integration?

JP Express and FTM

See JP Express LTL rating inside a live FTM workflow

Bring your current quoting process to the conversation. Then the FTM team can show how Lane Quote data becomes a JP Express rate request and how the returned net charge fits into Salesforce.

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JP Express account and web service credentials are required. Current documented scope is LTL rate retrieval.

JP Express